Desktop Configuration Lead Engineer

10 hours ago

Bengaluru, Karnataka, India Tata Consultancy Services (TCS) Full time ₹ 12,00,000 - ₹ 24,00,000 per year

Locations : Bangalore/Kochi/Pune/Kolkata

Job Summary:

A desktop configuration specialist who engineers, processes, and maintains the services required to build, maintain, and support Windows and MacOS devices, through both legacy and cloud based methods.

Analytical/Decision Making Responsibilities:

- Ability to identify potential points of failure, pain points, bottle necks, and design and implement solutions to alleviate/automate them.

  • Assists team lead in classifying and prioritizing issues related to products they manage.

  • Provides recommendations and analytical expertise on requests raised by projects, and challenges these requests if necessary.

  • Proven ability to identify and coordinate resolutions of issues affecting a sub-area/area/global regions

Knowledge and Skills required:

- Knowledge of IT Operations

  • Familiarity with ServiceNow or generalized ticking of incident, problem, and change management processes and procedures

  • Knowledge of Windows Desktop OS's and corresponding management tools (GPMC, SCCM, and Intune)

  • Administrative knowledge MacOS and corresponding management tools (Jamf / Intune)

  • Knowledge of modern OS light touch deployment methodologies (Autopilot & DEP)

  • Troubleshooting skills of OPP, IE/Edge, Chrome, Windows, MacOS, Skype, and OneDrive

  • Fundamental understanding of network concepts (PAC Files, DNS, DHCP, Firewalls, and Proxies)

  • Scripting experience in PowerShell and Bash

  • Fundamental understanding of both application and machine virtualization products

  • Strong interpersonal, client service, communications, and project management skills

  • Ability to work under pressure and independently in a crisis situation

  • The ability to work effectively work and team with clients, management, and staff members who are geographically dispersed.

  • Generalized understanding of Azure AD, and MS cloud offerings

  • The ability to document processes and fixes.

  • The ability to read, write, and understand the English language

Experience:

- Approximately 6 years of Windows desktop management/engineering experience

  • Approximately 3 years of experience in MacOS management/experience

Education:

- Ideally a bachelor's degree in engineering, computer science, or a related discipline

  • A certification, trade school degrees, or a solid work history will be considered if such a degree has not been obtained

Location

Bengaluru

Job Function

IT INFRASTRUCTURE SERVICES

Role

Engineer

Job Id

371651

Desired Skills

CM(Configuration management) | Powershell | Service Desk

Desired Candidate Profile

Qualifications : BACHELOR OF ENGINEERING

  • Desktop Configuration Engineer

    10 hours ago

    Bengaluru, Karnataka, India Tata Consultancy Services (TCS) Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Locations : Bangalore/Kochi/Pune/Kolkata Job Summary: A desktop configuration specialist who engineers, processes, and maintains the services required to build, maintain, and support Windows and MacOS devices, through both legacy and cloud based methods. Analytical/Decision Making Responsibilities:- Ability to identify potential points of failure, pain...

  • Desktop Configuration MacOS Engineer

    1 hour ago

    Bengaluru, Karnataka, India Tata Consultancy Services (TCS) Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Locations : Bangalore/Kochi/Pune/Kolkata Job Summary: A desktop configuration lead MacOS engineer who manages, processes, and maintains the services required to build, maintain, and support MacOS devices, through cloud based methods. Analytical/Decision Making Responsibilities:- Ability to identify potential points of failure, pain points, bottle necks,...

  • Desktop Engineering Lead

    3 hours ago

    Bengaluru, Karnataka, India Tata Consultancy Services (TCS) Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Locations : Bangalore/Kochi/Pune/Kolkata Position Summary:Enable customer professionals to meet the increasing pace of business by delivering productivity and collaboration solutions that empower them to work together where they want and how they want. The Desktop Engineer has a deep end to end understanding of all desktop technologies and understands how...

  • Desktop Engineer

    10 hours ago

    Bengaluru, Karnataka, India Tata Consultancy Services (TCS) Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    Locations : Bangalore/Kochi/Pune/Kolkata Position Summary:Enable customer professionals to meet the increasing pace of business by delivering productivity and collaboration solutions that empower them to work together where they want and how they want. The Desktop Engineer has a deep end to end understanding of all desktop technologies and understands how...

  • Desktop Testing Lead

    9 hours ago

    Bengaluru, Karnataka, India Tata Consultancy Services (TCS) Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Locations : Bangalore/Kochi/Pune/Kolkata Role Summary: The Desktop Testing Lead will report into the Desktop Deployments Lead, and will oversee the desktop testing team, ensuring the quality and functionality of desktop environments through comprehensive testing of various software packages and policies. This leadership role will focus on SCCM, Intune, and...

  • Desktop Packaging Lead

    3 hours ago

    Bengaluru, Karnataka, India Tata Consultancy Services (TCS) Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Locations : Bangalore/Kochi/Pune/Kolkata Role SummaryThe ideal candidate will report into the Desktop Deployments Lead, and will lead the application packaging team, ensuring the successful development of software applications across various platforms. This role requires a deep understanding of desktop internals for both Windows and Mac environments, as...

  • Desktop Support Engineer

    1 week ago

    Bengaluru, Karnataka, India QpiAI Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job SummaryWe are looking for a motivated and customer-focusedDesktop Support Engineerto join our IT Infrastructure team. The candidate will provide day-to-day technical support to users, handle hardware/software issues, and ensure smooth IT operations.Key ResponsibilitiesInstall, configure, and troubleshoot Windows, macOS, and Linux systems.Provide Level...

  • Desktop Engineer

    2 days ago

    Bengaluru, Karnataka, India GlobalData Plc Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Job Title: Desktop EngineerLocation:Bengaluru, India (Onsite)Employment Type:Full-TimeReports To:IT Support ManagerWho We Are…GlobalData is a specialist information services business on a mission to help our clients decode the future, make better decisions and reach more customers. Using our unique data, expert analysis and innovative solutions we deliver...

  • Desktop Engineer

    2 hours ago

    Bengaluru, Karnataka, India GlobalData PLC Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Job Title: Desktop EngineerLocation: Bengaluru, India (Onsite)Employment Type: Full-TimeReports To: IT Support ManagerWho we are…GlobalData is a specialist information services business on a mission to help our clients decode the future, make better decisions and reach more customers. Using our unique data, expert analysis and innovative solutions we...

  • Desktop and Asset Management Engineer

    2 weeks ago

    Bengaluru, Karnataka, India BCE Global Tech Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    BackWe are seeking a dedicated Desktop & Asset Management Engineer to provide end user support and manage IT assets. This role involves troubleshooting. hardware/software issues, maintaining accurate asset inventories, and ensuring end user devices are compliant and fully functional.Key ResponsibilitiesProvide technical support for desktops/laptops via ITSM...