Current jobs related to Software Support Executive - Rajkot, Gujarat - RK Infotech
-
Technical Support Executive
2 weeks ago
Rajkot, Gujarat, India RKIT Software Pvt Ltd Full timeattend basic & small amounts of inbound technical service calls.pending call processing with the help of a colleague on a routine basis.keep records of all conversations in our ticket system in a comprehensible way.frequently attend training sessions to improve knowledge and performance level.ensure following the customer service sop, company policies, and...
-
Customer Support Executive
2 weeks ago
Rajkot, Gujarat, India Protouch Full timeCompany DescriptionProtouch provides simplified, handy, and fuss-free solutions to complex professional treatments. Protouch has launched India's first LED Hair Growth Therapy Comb along with ultra-concentrated Biotin & Collagen Hair Growth Drops. This duo offers a luxury hair treatment experience in the comfort of your own home. More information can be...
-
Customer Support Executive
2 weeks ago
Rajkot, Gujarat, India Protouch Full timeCompany DescriptionProtouch provides simplified, handy, and fuss-free solutions to complex professional treatments. Protouch has launched India's first LED Hair Growth Therapy Comb along with ultra-concentrated Biotin & Collagen Hair Growth Drops. This duo offers a luxury hair treatment experience in the comfort of your own home. More information can be...
-
Customer Support Executive
2 weeks ago
Rajkot, Gujarat, India MARWADI SHARES & FINANCE LTD Full time ₹ 15,000 - ₹ 1,60,000 per yearCustomer Service and Support ExecutiveMarwadi Shares and Finance Limited.Marwadi was established in 1992 at Rajkot, Gujarat. It is a well-diversified group into Financial Services, Education and Solar energy. Currently employing more than 2000 employees as a Group Marwadi Financial Services is the financial services arm of the Marwadi Group and is having 800...
-
Technical Support Executive
2 weeks ago
Rajkot, Gujarat, India RKIT Software Pvt. Ltd. Full time ₹ 1,50,000 - ₹ 28,00,000 per yearAttend basic small amounts of inbound technical service calls.Pending call processing with the help of a colleague on a routine basis.Keep records of all conversations in our ticket system in a comprehensible way.Frequently attend training sessions to improve knowledge and performance level.Ensure following the customer service SOP, Company policies, and...
-
Software Assurance Specialist
2 weeks ago
Rajkot, Gujarat, India beBeeSoftwareAssurance Full time ₹ 6,00,000 - ₹ 10,00,000Job Title: Software Assurance SpecialistDescription:The Software Assurance Specialist plays a pivotal role in guaranteeing the excellence of software products through meticulous design, thorough documentation and rigorous execution of test procedures.Main Responsibilities:Develop and implement comprehensive test strategies in project management tools to...
-
Executive Support Director
2 weeks ago
Rajkot, Gujarat, India beBeeStrategic Full time ₹ 1,50,00,000 - ₹ 1,80,00,000Key strategic leadership role in supporting the executive teamJob Responsibilities:Provide day-to-day operational assistance to the CEO.Coordinate and facilitate cross-functional initiatives.Drive effective communication across the executive team and staff levels.Develop high-quality strategic reports and presentations for senior leadership meetings.Oversee...
-
Technical Support Specialist
2 weeks ago
Rajkot, Gujarat, India beBeeServiceDesk Full time ₹ 45,00,000 - ₹ 80,00,000We are seeking a highly skilled Junior Service Desk Technician to join our team. Your primary responsibilities will include providing first-level technical support to end-users via phone, email, and in-person interactions.Assess and qualify technical requestsDiagnose and troubleshoot hardware, software, and network issuesInstall, configure, and maintain...
-
High-Tech IT Support Professional
2 weeks ago
Rajkot, Gujarat, India beBeeITSupport Full time ₹ 12,00,000 - ₹ 15,00,000IT Support Specialist Job OpportunityThe role of IT Support Specialist is an excellent chance to showcase your technical skills and provide top-notch support to clients. As a key member of the team, you will be responsible for delivering exceptional service via remote tools, managing support tickets, and contributing to a fast-paced environment.Key...
-
Desktop Support Eng
1 week ago
Rajkot, Gujarat, India 3i Infotech Limited Full timeJob DescriptionDescriptionWe are seeking a Desktop Support Engineer to join our team in India. This role is ideal for freshers/entry-level candidates who are passionate about technology and eager to provide excellent support to our users.Responsibilities- Provide technical support for desktop and laptop systems, including hardware and software...
Software Support Executive
2 weeks ago
As a Software Support Executive, you'll be monitoring and maintaining the software within an organization in a software support role. If there are any issues or changes required, such as forgotten passwords, viruses or email issues, you'll be the first person employees will come to.
Tasks can include installing and configuring software, diagnosing software faults and solving technical problems, either over the phone or face to face.
Responsibilities
- Working with customers/employees to identify software problems and advising them for solution.
- Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet.
- Interact with customers to provide and process information in response to inquiries, concerns, and requests about software.
- Logging and keeping records.
- Analyzing call logs so you can spot common trends and underlying problems Updating self-help documents so customers/employees can try to fix problems themselves.
- Redirect problems to appropriate resource.
- Able to do client level meeting and also able to handle client call by company provided SIM Card
- Able to do independent demo of software product
Location:
Rajkot, Gujarat
Position: 03
Experience :
6 months – 2 years (Freshers allowed)
Technical Skills :
Working with customers/employees, identify software issues, ability to resolve client queries, etc
