Front Office Manager

22 hours ago


Jaipur, Rajasthan, India Sajjan Jawai Chapter Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Location: Jawai, Rajasthan

Property: Sajjan Jawai – A Luxury Wilderness Stay

Department: Front Office & Guest Experience

Experience: 3–6 years in hospitality (preferably boutique or resort segment)

About Sajjan Jawai

Sajjan Jawai is a luxury wilderness resort nestled in the heart of Jawai, where raw nature meets refined comfort. Managed by Arow Hospitality, we redefine experiential stays through personalized service, exceptional guest care, and authentic local experiences.

Role Overview

We are seeking a dynamic, well-groomed, and guest-focused Front Office Manager to lead our reception and guest experience team. The ideal candidate will ensure smooth day-to-day front office operations, deliver outstanding hospitality, and maintain strong coordination with other departments.

Key Responsibilities


• Supervise daily front office operations – check-ins, check-outs, billing, and reservations.


• Ensure a seamless guest journey from arrival to departure with a focus on personalization.


• Manage and train front office associates to maintain brand service standards.


• Handle guest feedback and resolve issues promptly and professionally.


• Coordinate with housekeeping, F&B, and operations teams for efficient communication flow.


• Prepare daily occupancy, revenue, and guest satisfaction reports.


• Monitor online guest reviews and maintain high reputation scores.


• Support sales and revenue teams with room inventory and booking updates.


• Uphold grooming, communication, and service excellence standards at all times.

Requirements


• Bachelor's degree or diploma in Hotel Management or related field.


• Minimum 3 years of front office or guest relations experience in hospitality.


• Strong communication, interpersonal, and problem-solving skills.


• Proficient in PMS/Hotel Management software (preferably IDS, Cloudbeds, or Opera).


• Well-versed with OTA portals and guest review platforms.


• Positive attitude, attention to detail, and leadership mindset.


• Fluent in English & Hindi; knowledge of local languages is a plus.

Why Join Us


• Opportunity to work in one of Rajasthan's most scenic destinations.


• Professional growth in a fast-expanding hospitality group – Arow Hospitality.


• Inclusive and creative work environment focused on guest delight and innovation.


• Attractive salary, accommodation, and food included.

To Apply:

Send your updated resume and a brief introduction to

Subject Line: Front Office Manager – Sajjan Jawai



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