Lead CSM

Role & responsibilitiesRole: ServiceNow CSM DeveloperTotal Yrs. of Experience: 5+ yrsLocation: Pan India Work Mode: HybridN.P: Immediate to 20 daysRoles & Responsibilities:Candidate should have min 3 + yrs of experience in CSM implementationDevelop and implement ServiceNow CSM solutions in alignment with client needs.Lead technical solution design...

Exp:6+yrsWork Mode: Hybrid/OfficeLocation: Pan IndiaTechnical skills: (ServiceNow CSM Developer + Custom App ) • Develop and implement ServiceNow CSM solutions in alignment with client needs.• Lead technical solution design sessions and contribute to process improvement and documentation within the CSM domain.• Design, code, and troubleshoot...

Hello,We have great opportunity for ServiceNow CSM Business AnalystLocation PAN IndiaExp 6yrs to 12yrsNotice Period Immediate – 30 daysRole Overview:As a ServiceNow CSM Business Analyst, you will be the subject matter expert in Customer Service Management (CSM), responsible for leading client workshops, gathering requirements, translating them into user...

Digital Transformation Specialist - ServiceNow CSMWe are seeking an experienced Digital Transformation Specialist to lead our implementation of the ServiceNow Customer Service Management (CSM) module.This role will be responsible for designing, configuring, and customizing the CSM module, as well as implementing other relevant modules such as Case...

ServiceNow Technical ConsultantJob Overview :We are looking for an experienced ServiceNow CSM Technical Specialist with a proven track record of delivering high-quality solutions. This is a hands-on role for a skilled professional who will be responsible for designing and configuring CSM modules, building rich service portals, and integrating with external...

**Role**:CSM Resale **Division**:ETB **Function**:ETB - S&M - Heavy Duty - Truck - Resale **Reporting into**:Regional Sales Manager Resale **Level**: M3-a/ M3-b **Purpose of the Role**: To lead Used Trucks Business for territory through channels to establish professionally managed, process-driven and profitable used trucks business. **Span of...

Job TitleKey Role: Product Owner - HRSD and CSM Configuration Job DescriptionWe are seeking an experienced professional to lead the product ownership of our ServiceNow HRSD and CSM configuration.Required Skills and QualificationsBachelor's degree in information technology, computer science, business administration, or a related field.Relevant...

We are seeking an experienced Lead ServiceNow Developer with strong expertise in ITSM, CSM, and HRSD modules. The candidate will be responsible for designing and implementing scalable ServiceNow solutions, driving best practices, and mentoring junior developers. This role requires advanced technical knowledge, stakeholder engagement, and the ability to...

Role & Responsibilities:4+ years of hands-on experience with ServiceNow, including at least 2+ years specifically with ServiceNow CSM.Strong understanding of ServiceNow architecture, data models, and CSM-specific features.Experience in configuring and deploying CSM modules such as:Case ManagementOmni-Channel (Chat, Email, Voice)Knowledge ManagementVirtual...

Digital Customer Success Program ManagerDrive customer success by leading digital programs that enhance engagement and satisfaction across multiple channels. Collaborate with cross-functional teams to deliver seamless customer experiences.Key Responsibilities:Create compelling content for education and enablement, including resources, guides, and...