
ServiceNow CSM Developer
12 hours ago
Role & responsibilities
Role: ServiceNow CSM Developer
Total Yrs. of Experience: 5+ yrs
Location: Pan India W
ork Mode: Hybrid
N.P: Immediate to 20 days
Roles & Responsibilities:
- Candidate should have min 3 + yrs of experience in CSM implementation
- Develop and implement ServiceNow CSM solutions in alignment with client needs.
- Lead technical solution design sessions and contribute to process improvement and documentation within the CSM domain.
- Design, code, and troubleshoot applications within the ServiceNow platform, focusing on CSM modules.
- Manage the platform and infrastructure, ensuring the smooth operation of Customer Service Management processes.
- Provide advanced support for ServiceNow CSM, including troubleshooting, bug fixes, and root cause analysis.
- ServiceNow Scripting
• Development & implementation - Experience in UI Pages/Macros, Menus, Workspace, Workflows, Flow designers, Flow Actions, Integration Hub, Spokes, REST/SOAP API Solutioning
- Experience in Service Catalogue, Knowledge Management, Scoped Applications. Experience in Reporting & Performance Analytics
- Experience in Service Portal with JavaScript, Bootstrap, HTML, Server-Side Scripting & Style Sheets
- Experience in Application Development on ServiceNow, Experience in App Designer, Application Scope Access Controls
- Experience in UI Scripts, UI Policies, UI Policy Actions, Variables, Variable Sets, Business Rules, Script Includes, Glide System, Glide AJAX
- Knowledge of ServiceNow OOTB APIs, ServiceNow best practices
- Candidate should be aware of Agile Project Execution Methodologies and Ceremonies and processes followed in Agile.
Mandatory skills: ServiceNow CSM developer ServiceNow integration experience using Web Service, SOAP /REST.
Note:Kindly give me the confirmation that you'll be available for L2 round for F2F. Kindly give me the confirmation that you gonna join 20 days of N.P also.
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