ServiceNow developer- FSM, CSM
3 days ago
Required Technical and Professional Experience
- 8+ Years of hands-on experience in ServiceNow development.
- 5+ years of experience in developing and implementing ServiceNow CSM solutions, with a focus on case management, knowledge management, surveys, and omnibus-channel processes,
- Experience in developing and implementing ServiceNow FSM solutions, particularly focusing on work orders, tasks, scheduling, and resource management. Completion of Customer Service Management (CSM) Professional Plus Suite.
Preferred Technical and Professional Experience
- Certified Implementation Specialist - Field Service Management) certification in ServiceNow,
- CIS-CSM (Certified Implementation Specialist - Customer Service Management) certification
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