Sales Executive
15 hours ago
Job Title: Post Sales Executive
Department: Sales / Operations
Industry: Modern Trade | E-Commerce | Quick Commerce
Location: [Add City / Region]
Employment Type: Full-Time
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About the Role:
We are looking for a proactive and detail-oriented Post Sales Executive to manage end-to-end post-sales activities, ensuring seamless order processing, timely delivery, and customer satisfaction. The ideal candidate will coordinate between sales, logistics, and partner platforms to ensure smooth operations in the Modern Trade, E-Commerce, and Quick Commerce channels.
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Key Responsibilities:
Handle all post-sales processes, from order confirmation to dispatch and delivery tracking.
Coordinate with warehouse, logistics, and finance teams to ensure timely fulfillment and billing accuracy.
Maintain relationships with e-commerce platforms (like Amazon, Flipkart, Blinkit, Zepto, etc.) and modern trade partners.
Monitor stock levels, resolve discrepancies, and ensure smooth replenishment cycles.
Analyze order trends and report sales performance to management.
Manage customer and partner queries, ensuring quick and effective resolution.
Support account managers in maintaining strong client relationships and operational efficiency.
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Requirements:
Bachelor's degree in Business Administration, Commerce, or a related field.
1–3 years of experience in Post Sales, Operations, or Account Management (preferably in FMCG, Modern Trade, or E-Commerce).
Strong knowledge of Excel and ERP systems.
Excellent communication and coordination skills.
Ability to work in a fast-paced, multitasking environment.
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Preferred Skills:
Experience handling e-commerce portals and modern trade accounts.
Analytical mindset and attention to detail.
Problem-solving and process improvement attitude.
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What We Offer:
Competitive salary and performance incentives.
Dynamic work environment with growth opportunities.
Exposure to leading e-commerce and modern trade platforms.
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