Genesys Architect

2 weeks ago

Chennai, Tamil Nadu, India LetzBizz Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Genesys Architect with Terraform Scripting

Experience:
15+ Years

Location:
Thoraipakkam, Chennai (Work from Office Only)

Notice Period:
Immediate Joiners Preferred

About the Role:

We are urgently hiring a highly experienced Genesys Architect
with strong hands-on expertise in
Terraform scripting
to automate Genesys workflows and call queues. The ideal candidate should have excellent architectural knowledge, deep expertise in contact center solutions, and the ability to drive automation using Infrastructure as Code (IaC).

Key Responsibilities:

  • Architect, design, and implement Genesys solutions with a focus on automation.
  • Develop and maintain
    Terraform scripts
    for automating Genesys workflows and call queues.
  • Collaborate with cross-functional teams to optimize performance and scalability.
  • Ensure high availability, security, and seamless integration of Genesys solutions.
  • Provide leadership, guidance, and best practices to development and operations teams.

Required Skills & Experience:

  • 15+ years
    of strong experience in Genesys architecture and solutions.
  • Proven expertise in
    Terraform scripting
    for automation.
  • Deep understanding of Genesys contact center platforms, workflows, and call routing.
  • Strong communication and client-facing skills.
  • Ability to join immediately and work full-time from
    Thoraipakkam, Chennai
    .


To Apply:
Send your CV to

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