Genesys Cloud IVR Developer

2 weeks ago

Chennai, Tamil Nadu, India Growel Softech Pvt. Ltd. Full time ₹ 2,50,000 - ₹ 5,00,000 per year

Genesys Cloud IVR Developer

UST

Health is seeking a talented and experienced GenesysCloud IVR Developer to join our growing team. In this role, you will play a critical role indesigning, developing, and implementing interactive voice response (IVR) applications onthe Genesys Cloud platform, ensuring a seamless and efficient customer experience. Youbring: Required:o 5+ years of experience in contact center technology development. o 3+years of experience using Agile or Waterfall methodologies for application development. o3+ years of experience with Genesys Cloud scripting, configuration, and functionalities. o 3+years of hands-on experience designing and developing Genesys Cloud IVR applicationsusing Architect across all functionalities (inbound, outbound, surveys, common workflows,security, queues, call flows, NLU voice/chatbots, conversational flows, call routing). Proventrack record of successfully delivering these solutions to production. o Experience designingand developing Genesys dialSkillsHealthcare,Cloud,Genesys,Ivr

B1

25 LPA

5+ yrs

Chennai, Kochi, Trivandrum

0-30 days

Healthcare, Cloud, Genesys,Ivr / Must have hands on development, coding, call flow,

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