Car Rental Agent
2 days ago
Profile: Car Rental Agent
Salary: 25000/- to 40000/ month
Location: Noida Sec 63
Shift: Night Shift
Job Type: Full Time (WFO)
Notice: Immediate joiners are required
International Car Rental experience required..
Job Summary:
We are looking for energetic and customer-focused professionals to join our International Car Rental support/sales team. The role involves assisting global customers with reservations, modifications, and inquiries related to car rentals via calls, emails, or chat support.
Key Responsibilities:
- Handle inbound/outbound calls and emails from international customers.
- Process car rental bookings, extensions, cancellations, and payments accurately.
- Provide excellent customer service and resolve queries efficiently.
- Upsell and cross-sell rental options or upgrades where applicable.
- Maintain accurate records of customer interactions and transactions.
- Meet performance targets (quality, accuracy, and productivity).
- Work collaboratively with team members and follow company policies.
Requirements:
- Excellent verbal and written English communication skills (mandatory).
- Prior experience in international BPO, travel, or car rental process preferred.
- Comfortable working in night shifts.
- Basic computer knowledge (MS Office, CRM systems).
- Strong problem-solving and customer-handling skills.
- Ability to work under pressure and meet deadlines.
Job Types: Full-time, Permanent
Pay: ₹25, ₹40,000.00 per month
Application Question(s):
- Are you an immediate joiner?
- Do you have experience in International Car Rental?
Experience:
- Car Rental: 1 year (Required)
Work Location: In person
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