US Car Rental Agent

2 days ago

Noida, Uttar Pradesh, India OnlineInfatuation Full time ₹ 3,00,000 - ₹ 4,80,000 per year

Profile: Car Rental Agent

Salary: 25000/- to 40000/ month

Location: Noida Sec 63

Shift: Night Shift

Job Type: Full Time (WFO)

Notice: Immediate joiners are required

International Car Rental experience required..

Job Summary:

We are looking for energetic and customer-focused professionals to join our International Car Rental support/sales team. The role involves assisting global customers with reservations, modifications, and inquiries related to car rentals via calls, emails, or chat support.

Key Responsibilities:

  • Handle inbound/outbound calls and emails from international customers.
  • Process car rental bookings, extensions, cancellations, and payments accurately.
  • Provide excellent customer service and resolve queries efficiently.
  • Upsell and cross-sell rental options or upgrades where applicable.
  • Maintain accurate records of customer interactions and transactions.
  • Meet performance targets (quality, accuracy, and productivity).
  • Work collaboratively with team members and follow company policies.

Requirements:

  • Excellent verbal and written 
    English communication skills
     (mandatory).
  • Prior experience in 
    international BPO
    , 
    travel
    , or 
    car rental process
     preferred.
  • Comfortable working in 
    night shifts
    .
  • Basic computer knowledge (MS Office, CRM systems).
  • Strong problem-solving and customer-handling skills.
  • Ability to work under pressure and meet deadlines.

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