
CRM Associate
1 week ago
- Customer Communication & Support
- Documentation & Compliance
- Customer Data Management
- Update and maintain customer information in CRM software.
- Generate reports on customer interactions, collections, and pending issues.
- Assist in possession process and coordinate handover activities.
- Handle customer service requests even after possession (defect liability, maintenance queries).
- Strong communication & interpersonal skills.
- Good knowledge of real estate processes (booking to possession).
- Proficiency in MS Office / CRM software.
- Customer-centric approach with problem-solving ability.
- Ability to coordinate across departments (Sales, Legal, Accounts, Projects).
- Graduate in Business Administration / Commerce / Any relevant field.
- 1–3 years of experience in CRM or customer handling, preferably in real estate.
- Freshers with good communication skills may also be considered.
Job Type: Full-time
Pay: ₹30, ₹37,009.76 per month
Work Location: In person
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