CRM Associate

1 week ago


Gachibowli Hyderabad Telangana, India Ridge Homes LLP Full time ₹ 30,000 - ₹ 37,009 per year
  • Customer Communication & Support
  • Documentation & Compliance
  • Customer Data Management
  • Update and maintain customer information in CRM software.
  • Generate reports on customer interactions, collections, and pending issues.
  • Assist in possession process and coordinate handover activities.
  • Handle customer service requests even after possession (defect liability, maintenance queries).
  • Strong communication & interpersonal skills.
  • Good knowledge of real estate processes (booking to possession).
  • Proficiency in MS Office / CRM software.
  • Customer-centric approach with problem-solving ability.
  • Ability to coordinate across departments (Sales, Legal, Accounts, Projects).
  • Graduate in Business Administration / Commerce / Any relevant field.
  • 1–3 years of experience in CRM or customer handling, preferably in real estate.
  • Freshers with good communication skills may also be considered.

Job Type: Full-time

Pay: ₹30, ₹37,009.76 per month

Work Location: In person


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