Spl'st, Tech Support

Job ID: 43110

Location: Chennai, IN

Area of interest: Technology

Job type: Regular Employee

Work style: Office Working

Opening date: 3 Nov 2025

Job Summary

We are seeking a Technical Engineer who is having experience in Cyber security domains with focus on Cryptography for Enterprise & Cloud, and a strong foundation in Business Logics skills. The ideal candidate will have 5-7 years of experience in any Information security tools such as Protegrity, Thales, Cipher Trust Manager, Fortanix, MS PKI, Appviewx, Venafi, AWS Cert Manager

Required Skills:

• Proficiency in Encryption technologies topics such as Encryption, Tokenization, Key Management, Public Key Infra design and setup, and Certificate Lifecycle management, Data Leakage and HSM services.
• Should have a strong theoretical knowledge of encryption and tokenization technologies
• Experience in various operating systems like Windows, Unix, Linux and Understanding of LAN, WAN and Firewall
• Should have a strong Engineering background and be comfortable in at least one scripting language, understand use of REST protocols, and experience in integrating tools to provide a unified solution set.
• Strong understanding with enterprise Data Lifecycle, data flows and design, security principles, computing infrastructure, Data topology and Crypto lifecycle.
• Experience with version control using Git, Azure ADO
• Experience in Scripting / Automation frameworks

Preferred Skills:

• Have good understanding of ITIL practices and ITSM tools
• Develop documentation, workflow diagrams, and test scripts
• Develops the creation process of new audit reports, templates, ad-hoc and runs current audit reports.
• Identify risks and issues and develops recommendations that address significant risks and complex issues.
• Proven experience in co-ordination of many dependencies and multiple demanding stakeholders in a complex, large-scale deployment environment
• Identify and communicate high-level gaps and issues in primary functional area
• Participates in production support, especially on the most complex issues.
• Collaborates with stakeholders on root cause and helps drive mitigation or elimination actions for future incidents.

Key Responsibilities

• Responsible for configuring, maintaining, troubleshooting, and enhancing the Security Tools platform mainly for Encryption and Tokenization within the Data Security function in the bank.
• Responsible for identification, assessment and resolution of incidents/ change request within SLA and recurring problem management.
• Proactively monitoring and maintenance of the tool's platform.
• Accountability for tools technology refresh/ system upgrades and project implementation within BAU support scope
• Obsolescence and estate hygiene management
• Liaise with vendor and engineering teams where required to address technical issues with the tools
• Ability to self-direct and work independently when necessary, and clearly articulate technical concepts/ issues to both technical and non-technical peers and management
• Contribute to overall supported tools process improvements and documentation
• Able to perform system administration operation duties, which will require having a non-traditional working hour
• Performing user acceptance testing and obtain signoff
• Adoption of DevOps and industry standards and practices for Security Production support

Strategy

Adhere to SCB Strategy

Business

Good Stakeholder Management

Processes

Adhere to SCB Processes

People & Talent

Should be a good team player.

Risk Management

To perform Continuity management.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Product team & End- Users within the Bank
• Support Leads within ICS-CST
• Other relevant functions with Technology Services including Infrastructure Services (Database, Network & Platform)

Qualifications

• A bachelor's degree in information technology or related field
• Security Product Certification is an added advantage

Skills and Experience

• 7+ Years of IT experience. Banking domain is desirable.
• Knowledge in Operating systems Unix/LINUX/Windows technologies
• Basic understanding of Network and Firewall
• Have good understanding of ITIL practices and ITSM tools
• Has excellent track record in running complex platform support environment
• Has supported Change Management and Incident Management functions
• Highly motivated, results-driven, and able to multi-task
• Excellent communication and interpersonal skills, and able to work well with cross-organizational teams/individuals
• Strong sense of personal ownership and responsibility in accomplishing the organisation's goal
• Confident and will roll-up his/her sleeves to drive success
• Proven experience in co-ordination of many dependencies and multiple demanding stakeholders in a complex, large-scale deployment environment
• Advanced documentation skills to ensure that the knowledge repository is up to date.
• Fundamental analytical and conceptual thinking skills
• Encryption technologies and HSM services
• Any Data Security Product (Protegrity, Thales, Vormetric, Fortanix, MS PKI, Appviewx, Venafi, AWS Cert Manager etc)
• ADO
• Shell , Python Scripting Language

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.