Chat Support Executive

3 days ago


Gurgaon, Haryana, India Fusion CX Full time ₹ 2,40,000 - ₹ 7,20,000 per year

Key Responsibilities

Handle inbound customer chat inquiries with professionalism and urgency.

Identify customer needs, present solutions, and upsell/cross-sell products.

Meet and exceed Key Performance Indicators (KPIs) for sales, quality, and productivity.

Adhere to company quality expectations, compliance standards, and call handling procedures.

Maintain accurate records in CRM systems.

Demonstrate strong written communication; use speech-to-text tools as needed.

Stay adaptable to changing promotions, policies, and performance expectations.

Shape

Training & Coaching

5-week paid training program, including classroom learning and a nesting period for hands-on experience.

Ongoing weekly coaching sessions focused on sales performance and quality assurance.

Regular updates and refreshers on new products, promotions, and process improvements.

Shape

Compensation & Incentives

Competitive base pay.

Weekly commission payouts for hitting sales targets.

Daily, weekly, and monthly incentives designed to reward top performance and support client-driven initiatives.

Uncapped earning potential for high performers.

Call Himanshu

Shift timing- 24/7

CTC-4.5LPA



  • Gurgaon, Haryana, India Policybazaar Full time ₹ 2,40,000 - ₹ 4,68,000 per year

    Company: Location: Gurgaon, Sector 44Salary: 2.5 LPA 3.9 LPAWorking Days: 6 Days a WeekContact person: HR Suhani About the Role: is looking for enthusiastic and customer-focused individuals to join our Chat Support Team. As a Chat Process Executive, you will be the voice of PolicyBazaar through digital channels, assisting customers via chat, resolving...


  • Gurgaon, Haryana, India Wsne Consulting Full time ₹ 36,000 per year

    Hiring for International Chat - Banking ProcessGraduate with 1 year exp into chat can apply.Salary upto 36k Inhand2500 MIVNight shifts5 days workingRoster OffCabsGurgaon Call/WhatsAppArsha Required Candidate profileCandidate must have excellent written skills.Must have exp into chat.Must be an immediate joiner. Perks and benefitsIncentiveMIV 2500Both side...


  • Gurgaon, Haryana, India Smart Vision Consultancy Services Full time ₹ 25,000 - ₹ 50,000 per year

    Domestic Chat Processlocation: GurgaonGraduate or under grad with minimum 6 months of exp in chatSalary upto 35k ctcShould have fluent comm skillsimmediate joinerProper days shiftworking days: 6 Call/WhatsApp us @ HR Rohit)


  • Gurgaon, Haryana, India Teleperformance (TP) Full time ₹ 2,20,000 - ₹ 3,20,000 per year

    Job Description:International Chat ProcessJob Role - Chat Support Executive (Plus Upselling)UG Freshers can applyCab facility - Both Side (should be inside hiring zone)5 days working, 2 rotational week offRotational shift 24*7 ( must be comfortable with night shifts)Salary - 28 CTC, In hand salary - 23kWork From OfficeJob Location - Gurgaon Udyog Vihar Phase...


  • Gurgaon, Haryana, India VisionaryHire Full time ₹ 3,00,000 - ₹ 3,72,000 per year

    Customer Success Associate – Chat ProcessLocation: GurugramWork Mode: Work From OfficeSalary: ₹25,000 – ₹31,000 CTC/monthShift: Rotational (Both-side cab facility)Joining: ImmediateJob Summary:We are hiring experienced professionals for the Vivint Chat Process. The role involves assisting international customers through chat support, resolving...


  • Gurgaon, Haryana, India Asap Staffing Solutions Delhi Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Handle customer queries through chat and email with accuracy and professionalism. Provide quick, clear, and solution-oriented responses to customer issues. Maintain high-quality written communication with correct grammar and tone. Required Candidate profile1–3 years of experience in chat/email or non-voice customer support. Excellent written English,...


  • Gurgaon, Haryana, India Elevate X Solutions Full time ₹ 1,80,000 - ₹ 2,22,000 per year

    Customer Success Associate – International Chat Support (Tech Process)About the Role:We are looking for a proactive and customer-focused Customer Success Associate to join our Tech Support – International Chat Process team. As part of our customer experience department, you will be responsible for delivering exceptional service and support via chat to a...


  • Gurgaon, Haryana, India Serving Skill Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Role Type: Customer Support – Chat (Voice not required)Graduate Exp in International Chat or Dual Chat process requiredFluent in Urdu or Bengali or English or Hindi typing and speaking skills Required Candidate profileComfortable with rotational shifts (including night) only training at MNC Gurgaon office then completely work from home. rotational and...

  • Chat Support Intern

    6 days ago


    Gurgaon, Haryana, India Divine Hindu Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Customer Interaction Intern (Chat-first)— Be the friendly, calm voice of Divine Hindu across WhatsApp & website chat.Location:Sector 27, Gurugram —Work from OfficeDuration:3–6 months |Paid InternshipTimings:9:00 AM – 6:30 PMWork from Office (6 days), 2nd Sat offJoining:ImmediateWork mode:Strictly in-office(No remote / hybrid). About the roleYou'll...


  • Gurgaon, Haryana, India Kabalikrut Group Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Work Mode: Work From OfficeLocation: GurgaonPosition: Technical CHAT SupportSalary: 31,000 CTC + Incentives + PFTO APPLY:Share Resume to HR DIKSHA( For Quick Response share CV on WhatsApp )Key Responsibilities:Handle customer queries effectively and live chat.Ensure excellent communication and customer satisfaction throughout the...