Services Engineer

6 days ago

Manjalpur Vadodara Gujarat, India Frelit Energy PVT Ltd Full time ₹ 15,000 - ₹ 3,00,000 per year

We are seeking a skilled and customer-focused Service Engineer to handle technical support, troubleshooting, and maintenance of grid-connected solar inverters. The role involves resolving customer issues efficiently, providing on-call support, and managing service operations to ensure minimal downtime and customer satisfaction.

* Register and track customer complaints from end users and EPC partners.

* Perform first-level troubleshooting with customers/end users via phone.

* If resolved remotely →close complaint and update service log.

* If not resolved remotely → assign to local service partner for on-site resolution.

* If unresolved by local partner → arrange product pickup and service at regional/local service center.

* If still unresolved → Sent to Plant for diagnostics and repair, then return to end user.

* Support warranty claims, spare parts management, and replacement coordination.

* Diagnose and resolve technical faults both remotely and on-site.

* Ensure compliance with service protocols and escalation processes.

* Deliver technical training sessions to local service partners.

* Collaborate with R&D, Product Management, and Sales teams to resolve recurring or complex issues.

* Provide structured feedback to improve product reliability and customer satisfaction.

* Maintain accurate service reports, case logs, and service documentation.

* Ensure timely closure of support cases within defined Service Resolution Timelines (SLA).

Job Type: Full-time

Pay: ₹15, ₹30,000.00 per month

Benefits:

  • Paid sick time
  • Provident Fund

Willingness to travel:

  • 50% (Preferred)

Work Location: In person

  • Sr. Sales Engineer

    2 weeks ago

    Manjalpur, Vadodara, Gujarat, India Advancetech Intelligent Automation Pvt Ltd Full time ₹ 3,60,000 - ₹ 7,20,000 per year

    Job Position: Sr. Sales EngineerVacancy: 2 (Ahmedabad / Vadodara / Vapi / Mumbai)Company DescriptionAdvanceTech Group is a leading provider of technology products and services, with over 27 years of experience and more than 1000 satisfied customers around the globe. The company was established in 1995 with a focus on quality service and state-of-the-art...

  • Service Engineer

    2 weeks ago

    Vadodara, Gujarat, India Ingersoll Rand Compressor Systems & Services Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition,...

  • Service Representative

    1 week ago

    Vadodara, Gujarat, India Unisafe Services Full time

    Job Title: Service Representative Department: Service/Operations Job Summary: Key Responsibilities: Coordinate with field service technicians and engineers to ensure timely completion of service tasks. Handle scheduling of service appointments and ensure availability of resources. Track and monitor service progress and provide status updates to...

  • Service Coordinator

    1 week ago

    Vadodara, Gujarat, India Unisafe Services Full time

    Job Title: Service Coordinator (Back Office) Department: Service/Operations Job Summary: Key Responsibilities: Service Coordination: Coordinate with field service technicians and engineers to ensure timely completion of service tasks. Handle scheduling of service appointments and ensure availability of resources. Track and monitor service progress and...

  • Service Executive

    1 week ago

    Vadodara, Gujarat, India Jss Corporate Client Services Full time

    **COMPANY: INJECTION MOULDING MACHINE / PLASTIC MOULDING / AUXILIARIES MANUFACTURING /** **EXTRUSION MACHINE DIVISION / HDPE PIPE EXTRUSION MACHINE** **JOB RESPONSIBILITY**: - Responsible for handling whole range of allotted area; have to travel across. - Individual will be responsible for the whole processes starts from dispatch to commissioning followed...

  • Service Engineer

    1 week ago

    Vadodara, Gujarat, India Aerotech Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionAerotech specializes in a variety of services such as vibration analysis, condition monitoring, on-site dynamic balancing, data collection, sound analysis, and structure analysis. The company is also skilled in dynamic balancing for various rotating equipment including electrical and mechanical rotors, blowers, pump impellers, turbine...

  • Service Engineer

    2 weeks ago

    Vadodara, Gujarat, India Qualimark Machines Pvt Ltd Full time

    Company: Qualimark Machines Pvt. Ltd.Location: Por, Vadodara1. Inside Service Engineer & Co ordinator (1-3 Years)2. Senior Service Engineer (2-5 Years)3. Senior Service Manager (3-8 Years)Salary: Best in IndustryNotice Period: 0 to 15 daysKey Skills: Have an experience in the engineering field Excellent customer coordination abilities Proven problem-solving...

  • Service Engineer

    2 days ago

    Vadodara, India Qualimark Machines Pvt Ltd Full time

    Company: Qualimark Machines Pvt. Ltd.Location: Por, Vadodara1. Inside Service Engineer & Co ordinator (1-3 Years)2. Senior Service Engineer (2-5 Years)3. Senior Service Manager (3-8 Years)Salary: Best in IndustryNotice Period: 0 to 15 daysKey Skills: Have an experience in the engineering field Excellent customer coordination abilities Proven problem-solving...

  • Get - Project & Service Planning

    1 week ago

    Vadodara, Gujarat, India Crown HR Services Full time

    Qualification: Diploma / BE - Mechanical Experience: 00 - 01 Yrs Location: Por, GIDC (Vadodara) **Salary**: 18k to 20k Monthly **Job Description/ Key Responsibilities** - Urgent job opening for GET - Project & Service Planning for reputed Engineering Manufacturing Co. with Diploma or Bachelors in Mechanical at Por, GIDC, Vadodara - Fresher’s can also...

  • Service Engineer

    1 week ago

    Vadodara, Gujarat, India Wardwizard Innovations & Mobility Ltd Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Company DescriptionWardwizard Innovations & Mobility Ltd. is committed to creating India's first EV Ancillary Cluster to produce essential electric vehicle components. Spanning 4 million square feet, this facility will support the production of E-2W, E-3W (Passenger segment), and R&D for electric four-wheelers, generating 6000 jobs in the state. We emphasize...