Front Desk Operations Manager

2 days ago

GurgaonGurugram Delhi India The Search House Full time ₹ 6,00,000 - ₹ 12,00,000 per year
  • Handling the Point of Sales and billing.
  • Upselling membership.
  • Managing the shift schedules.
  • Tending to golfers' complaints and questions and providing exceptional customer service.
  • Ensuring that the front desk and reception area is kept clean and organized.
  • Maintaining front desk office supplies and equipment.
  • Managing budgets, petty cash, invoices, records, and contracts.
  • Supervising staff and all front desk activities including lesson bookings, appointments, phone calls, and emails.
  • Keeping in touch with accounts and providing them with relevant information.
  • Generating weekly and monthly reports from the software.
  • Preparing coach payouts.
  • Coordinating with golf-related vendors and snack shop vendors.
  • Performing administrative duties such as filing and updating records, among others, as needed.
  • Need good excel skills, good communication skills, and computer savvy

Shift : 10-hour shift Tuesday to Sunday either 10 am to 8 pm Monday off

Key Skills:

Front office, FOM, 

 Upselling, Reception, GRE, Guest Relations, Customer Relationship, Hospitality

Industry: Hospitality Our client is a Caf in a Golf Club facility, set against the lush green backdrop of teak wood trees, and neatly manicured lawns of the Golf Camp, India's largest standalone golf training facility. It offers a breathtaking environment and offers a sense of tranquility within a buzzing urban metropolis. With its pebbled outdoor seating, string lights, and cozy coffeehouse music, the caf offers a unique selection of curated dishes. Their contemporary approach to flavors gives their dishes a certain zing that keeps clients coming back for more.

Our client is a Cafe in a Golf Club facility, set against the lush green backdrop of teak wood trees, and neatly manicured lawns of the Golf Camp, India's largest standalone golf training facility. It offers a breathtaking environment and offers a sense of tranquility within a buzzing urban metropolis. With its pebbled outdoor seating, string lights, and cozy coffeehouse music, the caf offers a unique selection of curated dishes. Their contemporary approach to flavors gives their dishes a certain zing that keeps clients coming back for more

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