Group Leader- Service and Maintenance

1 week ago

Hyderabad, Telangana, India Schindler Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Your main responsibilities

  • Optimize the branch staffing of service technicians, by planning the personnel needs including route organization, workloads and training
  • Lead the EI Team to ensure customer and employee satisfaction, adding value to the business, quality of work and operational efficiency.
  • Manage problem solving of sick units and monitor Mean Time Between Callbacks (MTBC) improvement.
  • Execute and solve retrofits, Directive Letter to Field Information (DLFI) and non-conformities.
  • Manage repairs from offer to order including the collection of bad debts.
  • Manage the Modernization Transformation

What you bring

For the Assistant/Area Manager - Existing Installations position, Schindler seeks people with:

Expertise

Desired experience in similar industry (with preferred exposure to service and maintenance) for overall 10 years and preferably 3 years in E&E industry.

Knowledge and Skills

Desired E&E product knowledge, safety procedures knowledge, organization and planning skills, people management skills, customer oriented behavior, Schindler Leadership Framework behaviors required.

Education

Bachelor s degree in Technical, Mechanical, Electrical or Electronics Engineering. MBA (preferred)

What's in it for you?

  • Join our purpose-driven organization. Help shape an industry in which two billion people rely on our products and services every day.
  • Your development matters to us. We help you grow by offering the support you need to develop your skills and access a rewarding and fulfilling career.
  • Thrive in a diverse and supportive culture. Through local and global initiatives, we promote a culture of inclusion which celebrates diversity and ensures that everyone feels valued.

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