Hiring For Inbound Customer Service Associates For Multiple Clients

2 weeks ago

Gurugram Noida, India THR Consultants Full time ₹ 2,40,000 per year

Interested Candidates may connect with their Interest Level to Ms.Priyanka Singh-

We're hiring for Customer Service/Support roles across multiple renowned clients with locations in Gurgaon, Noida, and Delhi. If you're ready to make an impact in a dynamic environment, read on

About the Role

  • Position: Customer Service / Customer Service Relationship Manager (RM)
  • Location: Gurgaon/Noida
  • Languages Required: Proficiency in English & Hindi (Outstanding Communication Skills)
  • Salary: 2.40 LPA LPA
  • Interview Type: Face-to-Face
  • Age Limit: 30 years

Key Responsibilities:

  • Oversee customer service operations to ensure high standards of service delivery.
  • Address and resolve customer complaints and inquiries promptly.
  • Implement policies and procedures for consistent and reliable service.
  • Conduct training sessions to maintain service quality and team effectiveness.
  • Provide knowledgeable support on financial products and insurance policies, using company-provided leads.

Essential Requirements

  • Education: Graduates, Post-Graduates, and MBAs are welcome to apply.
  • Experience: 0-3 years in customer service; experience in BPOs or call centers is advantageous.
  • Communication: Must possess strong persuasive and interpersonal skills.
  • Availability: Preference for candidates who can join immediately.

Client Opportunities Available For:

  • Transcom- Gurgaon
  • Fenesta - Gurgaon
  • Globiva - Gurgaon
  • Tech Mahindra-Noida
  • Altruist Technologies-Noida

Freshers with excellent communication skills are also encouraged to apply Prior experience in customer support can lead to higher packages and career growth.

Ready to take the next step in your career? Apply today and embark on a rewarding journey in customer service

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