B2C Program manager
2 days ago
We are seeking a highly motivated and results-driven B2C Sales Representative to join our dynamic team at GrowSkill IT. As a key member of the sales department, Program manager will be responsible for driving enrolment in our educational courses tailored for working professionals. The ideal candidate possesses excellent communication skills, a passion for education, and a proven track record in B2C sales.
Responsibilities:
Customer Outreach:
● Conduct outbound calls, emails, WhatsApp messages and other communication methods to engage potential customers.
● Build and maintain strong relationships with prospective students.
● Respond promptly to customer inquiries and provide accurate information about our courses.
Sales Presentation:
● Deliver compelling presentations to showcase the benefits of our courses for working professionals.
● Customise presentations to address the unique needs and concerns of individual clients.
● Effectively communicate the value proposition of our courses and how they align with the professional development goals of the target audience.
Consultative Selling:
● Conduct needs assessments to understand the specific requirements of each potential customer.
●
Recommend suitable courses based on the prospective student's career goals and industry trends.
● Provide guidance on available payment plans and options.
Sales Targets:
● Meet and exceed monthly and quarterly enrolment targets.
● Implement effective sales strategies to maximize conversion rates.
● Continuously update and maintain accurate records of sales activities in the system.
Market Research:
● Stay informed about industry trends, competitor offerings, and changes in the professional development landscape.
● Provide feedback to the marketing and product development teams based on customer interactions.
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