Manager - Quality (QA/QC)
1 day ago
Location: Chennai | Experience: 10+ years | Full-Time, On-site
Are you passionate about building strong quality systems and driving continuous improvement?
Were looking for an experienced QA / QC Leader (Manager Quality) to lead our quality management initiatives and ensure our operations consistently meet global standards and client expectations.
What Youll Do
- Lead the design, implementation, and management of robust Quality Management Systems (QMS)
- Ensure compliance with ISO 9001, SOC 1, and SOC 2 standards
- Drive SOC audit readiness and manage internal/external quality audits
- Conduct root cause analysis and implement corrective & preventive actions (CAPA)
- Collaborate closely with Operations, Product, IT, and Finance teams to embed quality practices across all functions
- Track and report quality KPIs, process improvements, and audit outcomes to senior leadership
- Promote a culture of quality excellence and continuous improvement across teams
What Youll Bring
- Master's degree in Engineering, Quality, or Management
- 10+ years of hands-on experience in Quality Management, preferably in service or tech-driven environments
- Strong understanding of SOC 1 & SOC 2 frameworks with 3–4 years managing SOC audits
- Proven leadership and stakeholder management experience
- Excellent communication and analytical skills
Preferred Certifications (any two):
- Certified Manager of Quality / Organizational Excellence (ASQ)
- Six Sigma Certification (IASSC or ASQ)
- ISO 9001 Lead Auditor
- Project Management Professional (PMI)
- Certified Quality Auditor (ASQ)
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