Loans Customer Service Manager
2 days ago
-Responsible for managing day-to-day customer service operations related to loan products.
-Supports loan applicants and borrowers across the loan lifecycle.
-Supervises a customer service team to enhance the borrower experience.
Required Candidate profile
-4 to 8 yrs of experience in customer service (preferably loans) in NBFC, Bank, Fintech.
-Experience in handling loan servicing processes.
-Previous experience supervising a team is preferred.
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