Telemarketer/Sales

1 week ago

Ramanathapuram Coimbatore Tamil Nadu, India PRESSANA KIA Full time ₹ 1,20,000 - ₹ 3,60,000 per year

Telemarketers have the following duties and responsibilities:

  • Identify potential customers through directories, leads from existing clients, or other resources
  • Make outbound calls to potential or existing customers to inform them about a product or service
  • Follow a prepared script to provide product information and persuade potential customers
  • Answer incoming calls from potential customers to answer inquiries and questions
  • Handle customer objections or complaints by clarifying, emphasizing benefits and working around objections
  • Maintain operations by following policies and procedures and reporting needed changes
  • Maintain quality service by following organization standards
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge of the evolving products and services

Telemarketer Job Description TemplateJob Brief

We are looking for an enthusiastic Telemarketer to generate sales either by cold calling or answering requests in a fast-paced environment.

You will be responsible for influencing existing or potential customers to buy products or services.

A successful telemarketer must be friendly and persuasive.

You must be able to understand the customer's requirements in a short time and present solutions that meet their needs.

The ideal candidate will also be patient and cool-tempered to deal with aggressiveness and complaints.

Responsibilities

  • Cold call people using a given phone directory to sell products or solicit donations
  • Answer incoming calls from prospective customers
  • Use scripts to provide information about product's features, prices, etc. and present their benefits
  • Persuade the customer to buy by demonstrating how merchandise or services meet their needs
  • Record the customer's personal information accurately in a computer system
  • Deal with complaints or doubts to safeguard the company's reputation
  • Go the "extra mile" to meet sales quota and facilitate future sales
  • Keep records of calls and sales and record useful information

Job Types: Full-time, Fresher

Pay: ₹15, ₹20,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

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