
Telemarketer/Sales
1 week ago
Telemarketers have the following duties and responsibilities:
- Identify potential customers through directories, leads from existing clients, or other resources
- Make outbound calls to potential or existing customers to inform them about a product or service
- Follow a prepared script to provide product information and persuade potential customers
- Answer incoming calls from potential customers to answer inquiries and questions
- Handle customer objections or complaints by clarifying, emphasizing benefits and working around objections
- Maintain operations by following policies and procedures and reporting needed changes
- Maintain quality service by following organization standards
- Document and update customer records based on interactions
- Develop and maintain a knowledge of the evolving products and services
Telemarketer Job Description TemplateJob Brief
We are looking for an enthusiastic Telemarketer to generate sales either by cold calling or answering requests in a fast-paced environment.
You will be responsible for influencing existing or potential customers to buy products or services.
A successful telemarketer must be friendly and persuasive.
You must be able to understand the customer's requirements in a short time and present solutions that meet their needs.
The ideal candidate will also be patient and cool-tempered to deal with aggressiveness and complaints.
Responsibilities
- Cold call people using a given phone directory to sell products or solicit donations
- Answer incoming calls from prospective customers
- Use scripts to provide information about product's features, prices, etc. and present their benefits
- Persuade the customer to buy by demonstrating how merchandise or services meet their needs
- Record the customer's personal information accurately in a computer system
- Deal with complaints or doubts to safeguard the company's reputation
- Go the "extra mile" to meet sales quota and facilitate future sales
- Keep records of calls and sales and record useful information
Job Types: Full-time, Fresher
Pay: ₹15, ₹20,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
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