Operations Executive
7 days ago
Job Description: Customer Support & Operations Executive Requirements: Language Proficiency: English, Hindi, any regional, preferably Kannada Education: 12th grade or higher Experience: Open to both freshers and experienced candidates Salary: 18k to 25k Skills: Basic computer knowledge Male candidates: Must be willing to work in rotational day and night shifts. Female candidates: Day shifts only. Good communication skills (verbal and written) Customer handling, query resolution, and escalation management Basic knowledge of locations Proficient in written English Responsibilities: Handle incoming and outgoing customer calls Respond promptly to customer emails with clear and professional communication Manage escalations and support queries effectively Track and monitor drivers to ensure smooth operations Perform basic Excel tasks for operational reporting and data management Convince drivers to accept rides by negotiating better fares This position is ideal for individuals who are adaptable, possess a customer-centric attitude, and are eager to contribute to a dynamic team environment.
Job Type: Full-time
Pay: ₹21, ₹30,000.00 per month
Work Location: In person
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