Guest Service Associate

5 days ago

Sikanderpur Metro Station Gurgaon DelhiNCR, India TPF Adventures Private Limited Full time ₹ 3,00,000 - ₹ 4,50,000 per year

Activity Coordinator

  • Activity Facilitation: Oversee and manage activities, ensuring that all equipment and attractions are used safely and in accordance with company guidelines.
  • Guest Interaction: Greet guests warmly, provide information about activities, and assist with any questions or concerns they may have.
  • Safety Management: Monitor activity areas for any potential hazards or unsafe behaviors, enforce rules and guidelines, and respond quickly to any incidents or accidents.
  • Supervision: Maintain vigilance over children and families participating in activities, offering assistance as needed and ensuring a positive experience.
  • Maintenance: Perform regular checks on equipment and play structures, report any malfunctions or damage, and assist with light cleaning and upkeep of the play areas.
  • Customer Service: Provide exceptional customer service by addressing guest inquiries, resolving complaints, and ensuring a high level of satisfaction.
  • Team Collaboration: Work closely with other staff to coordinate activities, manage guest flow, and contribute to a team environment.

Benefits:

  • ESI (ESIC)
  • Leave encashment
  • Paid sick time

Schedule:

  • Fixed shift

Supplemental Pay:

  • Overtime pay
  • Shift allowance

Ability to commute/relocate:

  • Sector 28, MG Road, Gurguram, Haryana: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • Higher Secondary(12th Pass) (Preferred)

Work Location: In person

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