Guest Service Associate

18 hours ago

Unknown Delhi, India DELIFRANCE Full time

**Guest Service Associate (GSA)**

**About Délifrance**:
Délifrance has over 40 years of experience, but the roots of the company began at the start of the 20th century with our affiliated company, **Grands Moulins De Paris (GMP)**.
Founded in 1919 as a family business specializing in flour production, GMP is now the leading French miller and a key player in the European frozen bakery industry.

In 1929, The Great Mills of Paris opened the **Ecole de Boulangerie et de Pâtisserie de Paris (EBP)** — a prestigious school for aspiring bakers and pâtissiers.
In 1983, the first Délifrance stores opened in Amsterdam and Antwerp, quickly expanding across the world with 250+ stores in 18 countries, bringing an authentic taste of France everywhere we go.

**Role Description**

This is a **full-time, on-site** role for a **Guest Service Associate (GSA)** at **Délifrance India**, located in **New Delhi**.

**Key Responsibilities**
- Greet and assist guests warmly, ensuring a positive dining experience.
- Take and process orders efficiently while maintaining accuracy.
- Operate the POS system and handle cash or card transactions responsibly.
- Prepare and serve beverages and bakery products as per brand standards.
- Maintain cleanliness and organization of the service area.
- Ensure compliance with food safety and hygiene protocols.
- Support the team in day-to-day operations and inventory management.
- Handle guest queries and complaints courteously and promptly.
- Work collaboratively with kitchen and service staff to ensure smooth operations.

**Qualifications**
- Minimum **1 year of experience** in the **hospitality or food service industry**.
- Prior experience as a **Guest Service Associate / Café Staff / Front-of-House team member** preferred.
- **Knowledge of coffee machines and beverage preparation** is an advantage.
- Strong **communication and interpersonal skills**.
- Ability to work efficiently in a **fast-paced environment**.
- **Attention to detail** and commitment to quality service.
- A **team player** with a positive attitude and willingness to learn.
- Basic understanding of **food safety and hygiene practices**.
- High school diploma or equivalent qualification.

**Job Location**:
**How to Apply**:
**URGENT HIRING - Join our team and be part of the French bakery experience**

Pay: ₹11,661.13 - ₹22,000.00 per month

**Benefits**:

- Food provided

Application Question(s):

- How many years of experience do you have and in which companies have you worked at?
- You can take orders and serve?
- Do you know how to make coffee?
- Current salary?
- Salary expected?
- When can you join?

**Language**:

- English (required)

**Location**:

- New Delhi, Delhi (required)

Work Location: In person

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