SME - ADs

1 week ago

Gurgaon, Haryana, India Cognizant Full time ₹ 9,00,000 - ₹ 12,00,000 per year

As a product support associate you will work on external (client/Advertiser facing) products like AdWords (Search advertising and Display advertising) and Analytics (web analytics to measure Pay Per Click Return On Investment) providing support to client employees and Advertisers / clients directly on campaign performance-related issues. You will receive consults from internal teams for troubleshooting. All of your efforts go toward ensuring that our ad products are working and our customers optimize them to deliver desired results.

  • Minimum BA/BS/Graduation degree or equivalent practical experience with a strong academic record
  • Minimum 2 Years of strong technical troubleshooting experience using online advertising / analytics products or hardware troubleshooting products.

Experience in supporting Advertising products like AdWords (Search, Shopping, Display & Mobile), Analytics (PPC ROI tracking) with in-depth knowledge on various online advertising policies (Search, Display, Mobile, Video) and revenue models (like Pay per click or Cost Per click, Cost Per (Thousand) Impressions, Cost Per View, and/or Cost Per Acquisition)

Certifications (AdWords and/or Analytics)

  • Strong grasp of written & spoken English language.
  • Quick learner: able to quickly absorb complex product and procedural information, and seamlessly adapt to rapid changes in the product, process and workflow as they occur.
  • Customer service skills: ability to make decisions based on the best interests of customers, as well as the technical escalations team.
  • Analytical and proactive mindset: be able to quickly understand, analyze and make recommendations for improvement for internal processes, where appropriate. Able to quickly identify information required for appropriate technical troubleshooting.
  • Comfort with ambiguity: in cases not covered by documented workflows/instructions, ability to make appropriate decisions.
  • Highly responsive and productive under time pressure: able to consistently deal with high volumes and prioritize the work accordingly.

Responsibilities:

  • Demonstrates effective, clear and professional written and oral communication
  • Provides prompt and efficient service to Customers and Account Managers including the appropriate escalation of Customers issues
  • Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues
  • Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures
  • Contributes to a positive team environment and proactively aids team members with difficult contacts as needed
  • Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance
  • Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions
  • Liaise with other departments and teams as required to resolve Customer issues and questions

  • Digital Marketing- Ads::Gurgaon:: US Shift

    2 weeks ago

    Gurgaon, Haryana, India Manning Consulting Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Summary:The SME (Subject Matter Expert) is a highly knowledgeable and strategic individual who champions Google Ads best practices within the company. They act as a trusted resource for various teams, ensuring everyone leverages Google Ads effectively to achieve customers marketing goals. As a SME, you'll be a thought leader within our team. You'll leverage...

  • Senior Ad Strategist

    7 days ago

    Gurgaon, Haryana, India helpgini Full time ₹ 12,00,000 - ₹ 15,00,000 per year

    Senior Ad StrategistLocation: Golf Course Road, DLF Phase 5, Gurugram, Haryana, – In-officeCompensation & QualificationsSalary Range: ₹12–15 LPA (based on experience and skill level)Experience: 5–7 years in paid media campaign execution, preferably with Meta/Facebook Ads and other digital platforms.Looking for a Senior Ad Strategist—a seasoned paid...

  • Customer Activation-SME AWS

    2 weeks ago

    Gurgaon, Haryana, India SoftwareOne Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    SoftwareOne is a leading global provider of end-to-end software and cloud technology solutions, headquartered in Switzerland. With an IP and technology-driven services portfolio, it enables companies to holistically develop and implement their commercial, technology and digital transformation strategies. This is achieved by modernizing applications and...

  • SME, Global Valuation Advisory

    2 weeks ago

    Gurgaon, Haryana, India JLL Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    JLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and...

  • Digital Marketing Executive

    2 weeks ago

    Gurgaon, Haryana, India Brenstone International Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Digital Marketing ExecutiveLocation: Gurgaon / Sector-48Department: MarketingReports To: Head of Marketing / FounderEmployment Type: Full-TimeAbout Expertise StationExpertise Station is a global consulting and mentoring platform connecting SMEs with subject matter experts across finance, operations, QA, supply chain, and business growth. We are on a mission...

  • Senior Account Manager Paid Search

    2 weeks ago

    Gurgaon, Haryana, India Flexability Hr Solutions Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Title: Senior Account Manager (Paid Search)Experience: Minimum 4.5 YearsLocation: Remote [Hybrid later]Type: Full-TimeRole Overview:We are looking for a Senior Account Manager to lead and manage the implementation and execution of Paid Search campaigns and strategies and the day-to-day communication with clients to help achieve their goals.Key...

  • Team Lead operations

    2 weeks ago

    Gurgaon, Haryana, India Minutes to Seconds Full time ₹ 80,000 - ₹ 1,50,000 per year

    MinutestoSeconds is a dynamic organization specializing in outsourcing services, digital marketing, IT recruitment, and custom IT projects. We partner with SMEs, mid-sized companies, and niche professionals to deliver tailored solutions.RequirementsROLE: Team LeaderDESIGNATION: Team Leader, OperationsLOCATION: GurgaonYEARS OF EXPERIENCE: 5 YrsNotesHeath care...

  • Cloud FinOps Engineer

    2 weeks ago

    Gurgaon, Haryana, India TP Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    The goal of Economics isto prioritize ongoing optimization of cloud costs, to make sure Clients are getting maximum value for minimal spend.Candidate will work on implementation of Economics process. This role will serve as primary subject matter expert (SME) of public cloud platforms from (Azure/AWS/GCP) and perform Cloud cost assessment and periodic...

  • Deputy Manager

    1 day ago

    Gurgaon, Haryana, India WNS Full time ₹ 10,00,000 - ₹ 25,00,000 per year

    Position Overview:We are seeking an experienced and strategic Deputy Manager – Training to lead and manage training functions for the Google Ads Line of Business under the UMM (Upper Mid-Market) North America portfolio.The role requires strong product expertise in Google Ads, deep understanding of digital marketing ecosystems, and the ability to...

  • Deputy Manager

    1 day ago

    Gurgaon, Haryana, India WNS Holdings Full time ₹ 10,00,000 - ₹ 25,00,000 per year

    Position Overview:We are seeking an experienced and strategic Deputy Manager Training to lead and manage training functions for the Google Ads Line of Business under the UMM (Upper Mid-Market) North America portfolio.The role requires strong product expertise in Google Ads, deep understanding of digital marketing ecosystems, and the ability to differentiate...