
Export Documentation Assistant
2 weeks ago
Role & responsibilities
- Should have with minimum experience of 2-3 Years in Freight Forwarding.
- Should have knowledge of online SI Submission, VGM Filling and BL Preparations.
- Liaise internally and externally and build strong professional working relationships with respect to stakeholders and provide the highest level of customer satisfaction.
Ensure timely response to customer's (Internal/External) requirements - Responsible for International shipment documentation, operations, and carrier routing information.
- Customer satisfaction objective & relationship building mindset
Desired Candidate Profile
- Experience 2-3 Years
- Freight forwarding background mandatory with Ocean Exports with good contacts and agent network
- Should be able to work with the Team
- Ability to resolve customer concerns and queries
- Exceptionally good communication skills both written and verbal
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