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Business Development Executive

2 weeks ago

Navi Mumbai, Maharashtra, India Inogic Tech Full time US$ 80,000 - US$ 1,20,000 per year

Job description

Job Title: Business Development Executive- IT Service Sales (US & Europe Market)

About the Role

We are looking for a dynamic and results-driven Sales Specialist to join our IT services team. The ideal candidate will have a strong background in selling custom software development services, proven experience in lead generation, cold calling, and managing end-to-end sales cycles. Experience handling clients from the US and Europe markets is a must.

Roles & Responsibilities

  • Close Lead from all sources into successful sales
  • Customer (end-user) and buyer/partner profiling (post purchase) and engagement
  • Improve Product Adoption & Usage in the end-user customer account
  • Improve customer retention and prevent customer churn
  • Capture demand/lead/inquiries from any/all source (Web Lead Form, Microsoft AppSource, Direct mail Inquiries, existing customers, partners and outbound etc)
  • Lead Evaluation & Qualification as per defined criteria
  • Lead Profiling and Establishing the persona as user/buyer/influencer for enabling specific targeting and effective conversation
  • Lead Record Update in internal Microsoft CRM Accurate information of all fields that help build user/buyer/influencer persona and capture relevant demographics details
  • Lead Nurture and Lead Life Cycle Management with engagement history on CRM
  • Improve Lead Conversion and take proactive efforts to continuously improve lead conversion rate
  • End-to-end Product Demo and Query Management in Sales Discussion
  • Manage Product Licensing Trial, Issuance and any issues pertaining to it
  • Upselling and cross-selling at point of sale
  • Co-ordinate with Internal Sales, Marketing, Product & Finance team as required for efficient functioning
  • Pricing Management and Negotiation
  • Sales Closure

Preferred candidate profile

  • 1-4 years in Enterprise IT Sales with min 1-4 years in IT products and/or Solutions and/or Service sales
  • Familiarization and understanding of CRM and ERP technologies will be useful
  • Experience in Solution Selling
  • High degree of proficiency in selling virtually and/or over calls and/or emails
  • Experience of selling through products and/or solution demos
  • Experience in selling to companies in North America and/or UK from India/offshore is a must and non-negotiable requirement
  • Excellent communication, negotiation, and interpersonal skills.
  • Familiarity with CRM tools (HubSpot, Zoho, Salesforce, etc.) is a plus.