Agency Support

2 weeks ago

Chennai, Tamil Nadu, India Bajaj Allianz Life Insurance Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Agency Support

Description

1. Computer literacy:

ᄋ In addition to data entry and typing, also need to have knowledge of spreadsheet and word processing creation software

2. Time management and organization:

ᄋ Able to use a variety of organization methods, including calendar management, to handle multiple projects at one time and completing tasks efficiently and quickly

ᄋ Handle sensitive financial information and dispatched emails in a timely and professional manner.

3. Customer service:

ᄋ Should have strong professional conversation etiquette, especially in person and over the phone when interacting with company representatives, clients and customers.

4. Service Orientation

ᄋ Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC

ᄋ Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team

5. Sales Analytics:

ᄋ Able to understand and predict sales trends and sales results while helping in the understanding of these trends and finding improvement points.

ᄋ Able to determine the success of a previous sales drive and forecast as well as determine how future ones will fare.

6. Sales Co-ordination:

ᄋ Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material.

ᄋ Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.

ᄋ Work with account managers to create and implement targeted sales strategies

ᄋ Keep up with new product sales launches and make sure the sales team is up to date

ᄋ Provide customer service by staying on top of pending orders and customer requests

Skills Required

Industry Understanding & Competitive Awareness; MIS Support; Backoffice Support

Education/Qualification

None

Desirable Skills

None

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