Receptionist
6 days ago
We are seeking a friendly, service‑oriented receptionist to be the first point of contact for our guests. You will manage check‑ins/outs, reservations, guest inquiries, and support other front‑office functions while maintaining a welcoming atmosphere.
Key Responsibilities
Greet guests warmly, verify identification, and complete check‑in/check‑out procedures.
Handle all reservation channels (phone, email, walk‑ins) and maintain accurate room‑status records.
Provide detailed information about rooms, rates, amenities, and local attractions; upsell additional services when appropriate.
Answer and direct phone calls, respond to emails, and address guest requests or complaints promptly and professionally.
Process cash, credit‑card, and digital payments; issue receipts and maintain financial records.
Keep the front desk tidy, organized, and stocked with necessary supplies.
Use hotel management software for bookings and guest profiles.
Follow security, safety, and brand‑standard protocols at all times.
Job Types: Full-time, Permanent, Fresher, Internship
Contract length: 12 months
Pay: ₹12, ₹16,000.00 per month
Benefits:
- Food provided
Work Location: In person
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