Associate - Technical Support

18 hours ago

Greater Noida, Uttar Pradesh, India a12b22b8-0266-4ef8-be5a-774a43080804 Full time US$ 1,500 - US$ 3,000 per year

Roles and Responsibilities

  • Act as the primary onsite escalation point for incidents raised to the remote support team/MSP.
  • Perform hands-on technical tasks that cannot be handled remotely device swaps, cabling checks, peripheral troubleshooting, connectivity checks.
  • Troubleshoot desktop/laptop issues following SOPs/runbooks and escalate as needed. Support meeting room equipment, audio-visual systems, printers, scanners, and office technology. Assist with network-related physical tasks under guidance (checking ports, patching cables, Wi-Fi access points, UPS units, etc.).

Must Have Skills

  • Strong knowledge of hardware troubleshooting (laptops, desktops, peripherals).
  • Understanding of basic networking (IP, DNS, DHCP, LAN/Wi-Fi checks).
  • Experience with Microsoft 365 (Outlook, Teams, SharePoint basics).
  • Ability to perform physical tasks: cabling, device setup, rack equipment assistance.
  • Good understanding of ticketing systems and ITIL basics.
  • Experience with asset management and device deployment.
  • Familiarity with printers, conferencing systems, and UPS equipment.

Contact Person Sriram

Email id-

  • Hiring || Customer Support Associate

    2 weeks ago

    Greater Noida, Uttar Pradesh, India NCR Eduservices Pvt Ltd Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Position : Global Support AssociateLocation: Greater Noida West (Work from Office)Experience: 3-5 YearsWorking Days: Monday to Saturday (1st & 3rd Saturday Off & All Sun Off)Shift Timing: 9-hour shift between 11:00 AM to 12:00 AM ( Drop facility after 9 PM).About the RoleWe are seeking a proactive and customer-focused Global Support Associate to deliver...

  • Hiring || Global Support Associate || WFO

    6 days ago

    Greater Noida, Uttar Pradesh, India Ncr Eduservices Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Position : Global Support AssociateLocation: Greater Noida (Work from Office)Experience: 4 to 5 YearsWorking Days: Monday to Saturday (1st & 3rd Saturday Off)Shift Timing: 9-hour shift between 11:00 AM to 12:00 AMAbout the Role:We are seeking a dedicated and tech-savvy Technical Support Executive to join our Examination Coordination team. This role involves...

  • Technical Support Executive

    4 days ago

    Greater Noida, Uttar Pradesh, India Ncr Eduservices Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    About the Role:NCR Eduservices Pvt. Ltd. is hiring Technical Support Executives for one of our prestigious UK-based clients. The role focuses on providing real-time technical support during online examinations, ensuring smooth exam delivery and prompt issue resolution via Freshdesk, chat, and email.Key Responsibilities:Monitor live online examinations and...

  • IT Helpdesk Support

    6 days ago

    Greater Noida, Uttar Pradesh, India NLB Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are looking for experienced Technical Support Associate.Minimum 3 Years experience with international users is mandatory.Candidate should have experience in- helpdesk support, Mac Support, Apple Workstations, Mac OS Support, Jamf, Safari etc.Location-NoidaShould be comfortable in rotational shiftsWorking days-5 (Rotational)Riya Puri

  • International Technical Support

    7 days ago

    Greater Noida, Uttar Pradesh, India NLB Services Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Roles & Responsibilities:Resolve user issues remotely by providing timely and effective technical support, ensuring customer satisfaction and minimal disruption to business operations.Manage issue triage, prioritize tasks based on urgency and impact, and ensure appropriate escalation, ticket routing, and resolution.Collaborate with senior team members to...

  • Technical Associate(Expert in Advance excel) For PWD only

    16 hours ago

    Greater Noida, Uttar Pradesh, India Giftabled Innoventures Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Title: Technical Associate (Expert in Advanced Excel) For Persons with Disabilities (PwD Only)Location: Noida, Sector 50Experience: 2 to 4 YearsSalary: As per industry standardsJob DescriptionWe are looking for a Technical Associate (MIS Executive) with strong expertise in Advanced Excel to manage and analyze business data effectively. The role is open...

  • Hiring For Customer Support and Technical Support Voice

    1 week ago

    Greater Noida, Uttar Pradesh, India Lavikk Business Solutions Full time ₹ 3,60,000 - ₹ 4,32,000 per year

    Hiring for below :- Call me or WhatsApp me at Immediate Joiners -Customer Support and Technical Support -- InternationalPreferred candidate profile :1 to 5 years of experience in International Technical Support (Voice)3.5 to 4.2 LPA

  • IT Associate

    1 week ago

    Greater Noida, Uttar Pradesh, India DLF World School Full time ₹ 25,000 - ₹ 30,000 per year

    Job Summary:The IT Associate will be responsible for supporting and maintaining the school's IT infrastructure, ensuring smooth functioning of hardware, software, networks, and digital tools. The role involves providing timely technical support to staff and students, managing school ERP and smart classroom systems, and assisting in technology integration...

  • Technical Support

    2 weeks ago

    Noida, Uttar Pradesh, India VortexWeb Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    We are seeking aTechnical Support & Trainerwho can provide professional client support, resolve technical queries, create structured documentation, and deliver effective virtual trainings for our clients. The ideal candidate will have strong technical knowledge, hands-on with SaaS/CRM platforms, and the ability to simplify complex concepts into clear,...

  • Technical Support Engineer

    7 days ago

    Noida, Uttar Pradesh, India Atomic North Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job Description:Key Responsibilities:Provide advanced support to end-users for laptop-related issues, including hardware and software troubleshooting.Resolve issues related to Windows operating systems, Office 365 applications, SharePoint, file servers, and printers.Handle service desk tickets efficiently, ensuring timely resolution and excellent customer...