Customer Relationship Manager

6 days ago


Pratap Nagar Jaipur Rajasthan, India Ekam Yoga pvt Full time ₹ 2,50,000 - ₹ 3,50,000 per year
  • Use SPUR to update, manage, and track all client interactions.
  • Make follow-up calls for TTC leads, franchisee leads, subscription-ended clients, abandoned cart leads, and expired yoga clients.
  • Call existing clients to collect feedback, reviews, and satisfaction scores.
  • Follow up on unattended chats and abandoned conversations via calls & WhatsApp.
  • Maintain accurate call notes, lead stages, and status in CRM after every interaction.
  • Coordinate with Sales & Marketing for high-priority leads and campaign updates.
  • Ensure a minimum of 50 outbound calls per day.

Daily Calls Target: Minimum 50 outbound calls

Ticket Size: Maintain or improve average revenue per converted client

PRCB Onboarding: Track & support Pre-Registration / Certification / Bootcamp onboarding progress

Lead Closure Ratio: % of leads converted into paid clients

Follow-up Success Rate: No. of renewals, reactivations, and abandoned leads recovered

CRM Accuracy Score: 100% call notes & status updated daily

Job Type: Full-time

Pay: ₹25, ₹35,000.97 per month

Work Location: In person



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