ams

11 hours ago

Hyderabad, Telangana, India Apps Associates Full time ₹ 6,00,000 - ₹ 18,00,000 per year

Job Title : Delivery Manager – Oracle AMS (EBS & Cloud)

Experience : 12–18 Years

Location : [Hyderabad/Remote/Hybrid]

Job Type : Full-time / Permanent

Department : Application Managed Services

Reporting To : Head of Delivery / Practice Director

Job Summary :

We are seeking an experienced and result-oriented Delivery Manager to oversee and manage multiple Oracle E-Business Suite (EBS) and Oracle Cloud Applications (ERP, SCM, HCM) support engagements. The ideal candidate will be responsible for end-to-end delivery management, stakeholder communication, SLA compliance, and people management across AMS engagements.

Key Responsibilities : Delivery Management :

  • Manage delivery of multiple AMS projects across Oracle EBS and Cloud (ERP, SCM, HCM).
  • Ensure adherence to SLAs, KPIs, and customer satisfaction parameters.
  • Monitor incident, problem, change, and service request management processes via ITSM tools (e.g., ServiceNow, Remedy, etc.).
  • Conduct regular operational reviews, governance meetings, and QBRs with clients.

Client Relationship Management :

  • Serve as the primary point of contact for client stakeholders for all delivery matters.
  • Build and maintain strong client relationships to foster trust and identify opportunities for account growth.
  • Drive customer satisfaction initiatives and service improvement plans.

Team & People Management :

  • Lead a cross-functional team of functional consultants, technical developers and offshore/onshore coordinators.
  • Manage resource planning, allocation, performance management, and upskilling initiatives.
  • Mentor and guide team leads and senior consultants in the delivery organization.

Process & Quality :

  • Ensure delivery processes align with ITIL and internal QA frameworks.
  • Implement continuous improvement practices and drive automation/efficiency initiatives.
  • Proactively manage risks and drive problem management to reduce ticket volumes.

Financial & Operational Oversight :

  • Track budget, effort burn, resource utilization, and profitability across engagements.
  • Participate in contract renewals and billing/invoicing coordination.
  • Support pre-sales for AMS opportunities by contributing to RFP responses, client presentations, and solutioning.

Required Skills & Experience :

  • 12–18 years of overall experience in Oracle Applications , with at least 5+ years in a delivery management role handling multiple AMS projects.
  • Strong functional understanding of Oracle EBS (Finance, SCM, HCM, etc.) and Oracle Cloud SaaS modules (ERP, SCM, HCM) .
  • Hands-on experience in AMS operations including SLA-based support, L2/L3 ticket management, CR handling, and release management.
  • Good understanding of ITIL processes – Incident, Problem, Change Management.
  • Experience with ITSM tools like ServiceNow, Jira, BMC Remedy, or equivalent.
  • Proven ability to manage geographically distributed teams and global clients.
  • Strong communication, stakeholder management, and escalation handling skills.
  • Having ITIL Certification is good

  • Senior Sourcing Specialist

    2 weeks ago

    Hyderabad, Telangana, India AMS Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    About UsJoin our World of Talent.Global, culturally diverse, inclusive, and innovative - welcome to AMS, where talent is our world. Over the last two decades, AMS has redefined the landscape of talent outsourcing and consulting. From pioneering the concept of RPO to continually revolutionising how organization's approach talent acquisition, AMS stands as a...

  • Manager - Client Services

    1 week ago

    Hyderabad, Telangana, India AMS Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    About UsJoin our World of Talent.Global, culturally diverse, inclusive, and innovative - welcome to AMS, where talent is our world. Over the last two decades, AMS has redefined the landscape of talent outsourcing and consulting. From pioneering the concept of RPO to continually revolutionising how organization's approach talent acquisition, AMS stands as a...

  • Manager - Client Services - Hyd

    2 weeks ago

    Hyderabad, Telangana, India AMS Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    About UsTalent is our World.At AMS, we believe in nurturing talent and fostering a culture where passion for success thrives. As part of our commitment to your growth and development, we encourage you to explore opportunities available within our organisation. Your talent is our greatest asset, and we're dedicated to providing avenues for you to reach its...

  • Ams Verification Engineer

    4 days ago

    Hyderabad, Telangana, India Proxelera Full time ₹ 8,00,000 - ₹ 25,00,000 per year

    BE/B.Tech in ECE /M.Tech in VLSI with 3 to 9 years experience in Analog Mixed Signal VerificationVery Good experience in Verilog AMS, Verilog-A, WREAL, modeling of Analog blocksVery Good experience in Analog Mixed Signal verification simulation tools.Good experience in System Verilog, UVM methodologiesAble to train the team members and guide them to the...

  • AM- MRR

    4 weeks ago

    Hyderabad, Telangana, India CorroHealth Full time

    Job DescriptionCorrohealth is looking for an AM- MRR (Medical Records Retrieval) professional in US Healthcare.Key Requirements:- Minimum 5 years of experience- Mandatory MRR experience- Strong communication skillsLocation: Noida (Work from Office)Immediate joiners preferred.

  • AMS Characterization

    2 weeks ago

    Hyderabad, Telangana, India SmartSoC Solutions Pvt Ltd Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionSmartSoC Solutions is a leader in Product Engineering Services, specializing in Semiconductor Design Services, Embedded Systems, Digital Solutions, Artificial Intelligence, Machine Learning, IoT, Networking, and Robotics. We bring cutting-edge technology expertise across industries including Semiconductor, Consumer Electronics, Telecom &...

  • AMS Verification Engineer

    4 weeks ago

    Hyderabad, Telangana, India Cyanous Software Private Limited Full time

    JOB NAME : AMS Verification Engineer (Mandatory to have AMS verification with UVM test : As per market : HyderabadPlease Note : it will be virtual interview, WFO initially later depends on the project and project manager, General Description :The position involves design verification of next generation IPs /SoCs with emphasis on verifying and signing off...

  • Business Development Executive

    1 week ago

    Hyderabad, Telangana, India AMS Full time ₹ 3,00,000 - ₹ 4,20,000 per year

    Business Development ExecutiveExperience: 1-5 yearsLocation: Banjara Hills (Hyderabad)Salary : 25, ,000 + Incentive HRA(if relocating)Industry: Interior DesigningKey Responsibilities:* Attend the Lead.* Building business relations with current and potential customers.* Initiate outbound callings to connect with potential customers.* Meeting all the targets...

  • PLM AM Manager

    2 weeks ago

    Hyderabad, Telangana, India SWITS DIGITAL Private Limited Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    Job Title:PLM AM ManagerLocation:Mumbai / HyderabadExperience:5 – 7 YearsAbout The RolePLM AM Managerto oversee and manage Product Lifecycle Management (PLM) systems, ensuring seamless implementation, rollouts, and ongoing application management. The ideal candidate will bring strong technical expertise in PLM solutionsKey ResponsibilitiesDevelop a strong...

  • AMS Manager

    5 days ago

    Hyderabad, Telangana, India, Telangana Darwinbox Full time

    About the Role:We are looking for an experienced and dynamic AMS Manager (HCM) to lead and manage theApplication Management Services (AMS) team. The successful candidate will beresponsible for ensuring smooth operation and continuous improvement of applicationservices for the clients. The AMS Manager will oversee the delivery of high-qualitysupport,...