Customer Experience Lead

We are looking for a Customer Experience Lead who can own the end-to-end client journey from onboarding to project delivery ensuring every interaction reflects excellence, empathy, and efficiency. The ideal candidate combines strong communication, project management, and problem-solving skills with a deep passion for customer satisfaction. Key...

Job Responsibilities: Job Title: Team Lead – Customer Experience Location: Gurugram - Haryana Department: Customer Experience Reporting To: Director Role Overview We are looking for a dynamic and experienced Team Lead – Customer Experience to lead our customer support and grievance redressal function. The candidate should have a strong understanding of...

Airtel Business.HO>Customer Experience.Service Assurance.Governance- Data Non tech>TL - Customer Experience>Airtel Centre - Gurgaon Self-driven & engaged operation person to drive operations for connectivity non-technical requests. In this role, person is expected to engage with cross functional team to own end to end resolution of tickets within defined...

About AGRIMAGRIM is a fast-growing B2B agri-inputs marketplace, redefining how agri-retailers and farmers access quality products. We are scaling rapidly and looking for aCustomer Experience Leadto own and drive our CX charter end-to-end.Role OverviewWe are seeking a highly customer-obsessed professional to lead AGRIM'sCustomer Experience agenda. This is...

Job SummaryWe are seeking a results-driven Customer Experience (CX) Program Specialist to lead the design, execution, and optimization of customer experience initiatives across the organization. This role will play a pivotal part in enhancing dealership-level CX practices, managing nationwide Mystery Shopping programs, and driving cross-functional...

About WishlinkWishlink is on a mission to revolutionize the creator economy and redefine how people shop. We're all about providing every user with a highly personalized shopping experience guided by creators, so they can find exactly what they want, in a very short time, while improving their online shopping experience severalfold. We are shaping a new era...

About The OpportunityRole: Customer Experience - Post Sales OperationsLevel: Senior Manager/ Associate DirectorReporting To: Director - Customer ExperienceLocation: GurgaonAbout The FunctionOur Customer Experience team is dedicated to elevating every interaction with our customers. By enhancing customer satisfaction, minimizing customer effort, and driving...

Lead Experience The role of Lead Experience is to create & deliver processes and products Circle- Installation for BB, DTH, new products (One Airtel) through right process and people skills. With this view- Build right In home delivery process journeys Continuously drive process corrections, build digitization in coordination with...

About Sova HealthSova Health is India's first microbiome company, building science-driven, tech-enabled solutions for personalized nutrition and preventive health. We are committed to transforming the way people understand and improve their health through data, diagnostics, and actionable insights.Role OverviewAs aCustomer Experience & Strategy Associate,...

This role is for one of the Weekday's clientsSalary range: Rs Rs ie INR 30-70 LPA)Min Experience: 5 yearsLocation: Gurugram, NCRJobType: full-time We are seeking a highly motivated and customer-centric professional to join our leadership team as Customer Experience Head. This role is pivotal in shaping, managing, and elevating the customer experience...