Order Processing Specialist

2 days ago


Gorwa Vadodara Gujarat, India OTICA HEALTHCARE PRIVATE LIMITED Full time ₹ 1,92,000 - ₹ 2,40,000 per year

Job Description

The Order Processing Executive will be responsible for handling end-to-end order management on e-commerce platforms such as Amazon, Flipkart, and others. The role includes processing daily orders, coordinating with logistics partners, ensuring timely dispatch, managing returns, and maintaining accurate inventory records.

Roles & Responsibilities

  • Process daily orders received from Amazon, Flipkart, and other marketplaces.
  • Coordinate with warehouse/packing team for timely order picking, packing, and dispatch.
  • Generate shipping labels and ensure correct courier allocation.
  • Track shipments and ensure on-time delivery.
  • Handle order-related issues such as delays, cancellations, and replacement requests.
  • Manage returns (RTO/RTV) and update system records accordingly.
  • Maintain accurate inventory levels and update stock on marketplaces.
  • Communicate with logistics partners for pickup schedules and delivery issues.
  • Update order status and ensure error-free operations.
  • Prepare daily/weekly order and dispatch reports.
  • Ensure compliance with Amazon and Flipkart operational guidelines.

Skills & Requirements

  • Prior experience in e-commerce order processing preferred.
  • Basic knowledge of Amazon Seller Central / Flipkart Seller Hub.
  • Strong attention to detail and accuracy.
  • Good communication and coordination skills.
  • Ability to work with MS Excel and maintain reports.
  • Problem-solving skills and ability to handle operational challenges.
  • Ability to work in a fast-paced environment.

Job Type: Full-time

Pay: ₹12, ₹20,000.00 per month

Work Location: In person



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