VP, Credit cards Distribution
3 days ago
Job Purpose
DBS Bank is seeking a highly strategic and experienced individual to join our team as the Head of Credit Cards Distribution and Ecosystem. This pivotal supervisory role will drive distribution, technology initiatives, and regulatory compliance assurance within our credit cards business, leading a team of officers.
Job Duties & Responsibilities
- Strategic Leadership: Spearheading the distribution of our credit card products (proprietary and co-branded), with a strong focus on sales strategy and enhancing the digital customer journey
- Digital Transformation: Embracing and implementing digital solutions and innovation to streamline onboarding processes, deepen customer engagement, and improve product delivery and servicing. E2E ownership of the Credit Cards platform and related initiatives
- Compliance and Best Practices: Ensuring & driving regulatory and Industry compliance projects to ensure DBS meets industry & regulatory standards and develops best-in-class customer experiences
- Customer Experience Champion: Proactively identifying customer pain points, advocating for customer feedback, and driving initiatives to significantly enhance the cardmember service experience and business resilience
- Cross-functional Collaboration: Collaborating effectively with diverse internal teams (e.g., digital, marketing, analytics, risk and compliance, technology, operations and compliance) and external partners (e.g., co-brand partners, service providers) to ensure the timely and effective delivery of programs and projects
- Stakeholder Management: Navigating complex stakeholder environments with professionalism and influence, including senior-level interactions across various functions
- Market Intelligence: Monitoring market and competitive trends with agility and creativity to identify gaps and opportunities for growth
- Team Leadership & Development: Leading, coaching, and mentoring a team of Bank officers, working collaboratively to achieve collective goals and investing in their talent development
Education:
CA/ MBA in Finance, or Marketing, or a related field.
Required Experience
- A proven track record in cards business roles with at least 10 years of extensive experience
- Industry Knowledge: Strong understanding of the cards and unsecured lending landscape, including its regulatory environment
- Digital Acumen: Digitally savvy with a strong appreciation for technology, innovation, and digital product enablement, possessing a hands-on approach towards design, testing, and implementation
- Analytical & Problem-Solving Skills: Excellent analytical and problem-solving capabilities
- Communication & Influence: Strong communication and presentation skills, with a demonstrated ability to negotiate and influence effectively
- Collaboration: Ability to work independently and collaboratively with all key internal and external stakeholders across various seniority levels
- Customer Centricity: Passionate about customer experience with a proven ability to drive service improvements and enhance customer satisfaction metrics
- Personal Attributes: Resilient, detail-oriented, and comfortable working in fast-paced, high-pressure environments. Possesses a positive risk and control mindset
Primary Location
India-Maharashtra-Regional Office Mumbai
Job
Product Management
Schedule
Regular
Job Type
Full-time
Job Posting
Aug 30, 2025, 6:30:00 PM
-
Product Manager
5 hours ago
Mumbai, India Workassist Full timeJob Description:We are seeking a highly motivated, customer-centric Credit Card Product Manager with hands-on experience in developing and managing consumer banking products.This Middle Management role is pivotal in driving the end-to-end lifecycle of our Credit Card portfolio, focusing on creating and delivering a differentiated value proposition in a...
-
Credit Card Tester
6 days ago
Navi Mumbai, Pune, India Step One Step Ahead Llp Full time ₹ 20,00,000 - ₹ 25,00,000 per yearWe are looking for a Credit Card Tester with 25 years of experience in the Credit Card domain. Must have hands-on experience with V+ and Falcon and be skilled in GUI, Web, Mobile, API, Authorization, and Automation testing. Strong knowledge of the credit card lifecycle, excellent documentation, and communication skills are required.Roles &...
-
Credit Card Executive
1 week ago
Mumbai, Maharashtra, India Randstad Full time ₹ 2,04,000 - ₹ 2,88,000 per yearRoles and ResponsibilitiesManage credit card sales through bank branches, focusing on cross-selling and upselling opportunities.Identify potential customers and build relationships with them to increase business growth.Develop a deep understanding of various credit cards offered by banks and their features.Collaborate with branch teams to achieve monthly...
-
Team Member
7 days ago
Mumbai, India Kotak Mahindra Full timeJob Role: To screening and evaluate customer proposals credit cards under various programs as per Cards Credit policy under various programs & KYC guidelines. Maintaining and processing cases under defined TAT by Bank. Ensure to maintained acceptable audit quality report every month. Co-coordinating with verification agencies to get timely verification...
-
Team Member
2 days ago
Mumbai, India Kotak Mahindra Full timeJob Role: - To screening and evaluate customer proposals credit cards under various programs as per Cards Credit policy under various programs & KYC guidelines. - Maintaining and processing cases under defined TAT by Bank. - Ensure to maintained acceptable audit quality report every month. - Co-coordinating with verification agencies to get timely...
-
AVP/VP - Credit Officer
1 week ago
Mumbai Metropolitan Region, India SMBC Group Full time ₹ 15,00,000 - ₹ 28,00,000 per yearJob description:Scope and DimensionWill be responsible for the review and assessment of credit risk and will seek approval from relevant authorities by preparing the analysis material.Geographical / Functional Coverage – India, Credit Department (2nd line)Direct/Indirect report – NilInitially, no approval authority will be given initially, but will be...
-
Credit Executive
1 week ago
Bengaluru, Gurugram, Mumbai, India Mitsumi Distribution Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCredit Executive Mumbai | Bangalore | GurugramCompany: Mitsumi DistributionMitsumi Distribution is hiring Credit Executives across three key locations Mumbai, Bangalore, and Gurugram.The ideal candidate will manage customer onboarding, credit limit setup, account monitoring, and payment follow-ups to ensure smooth financial operations and minimal credit...
-
Associate- Credit Card Operations
3 days ago
Mumbai, India Zeta Full time**What will you do?**: - **Operations Management**: - Tracking and resolving on-boarding issues, delivery and dispatch related issues - Handing dispute and fraud cases on regular basis - Settlement and reconciliation on credit card transactions - Life cycle management - Account maintenance, Repayments, Credit balance refund, card closure, etc - Liaising...
-
Credit Card Risk Team Member
18 hours ago
Mumbai, Maharashtra, India Kotak Mahindra Bank Full time ₹ 6,00,000 - ₹ 12,00,000 per yearTeam Member - Credit-CREDIT CARD-Risk Job Role:To screening and evaluate customer proposals credit cards under various programs as per Cards Credit policy under various programs & KYC guidelines. Analyzing financials and evaluating customer credit worthiness for approving or rejecting credit card applications. Maintaining and processing cases under...
-
Credit Card Sales Executive
3 days ago
Malad, Mumbai, Maharashtra, India Serving Skill Full timeYour role Acquiring new customers for payment business and ensuring quality customer service is delivered. PrimaryResponsibilities: - Acquiring credit card business from in-house and open market clients from various modes available - This will involve pitching credit cards to Internal Bank customers of resp Branch catchment or through Open market...