
Application Support Engineer
4 days ago
Job Overview
Role: Provide L1 Application Support to the business. Needs to understand all aspect of the system(s)
and be able to trouble shoot an issue within the SLA. Will be required to login into production servers
to check logs, restart services if required (with due approval and tickets), review application configuration,
take KT from the Development team for any new functionality rolled out into production.
Location:
Hyderabad
Profile:
1. Comes from Application Support/Technology background
2. Quick learner of new systems
3. Can understand software systems and business use cases
4. Excellent english speaking skills
Experience:
4 Years in the Industry
Advantage:
1. If the candidate has been in Application Support Role before with MNC
2. Comes from Financial back ground
We need the following for Application Support :
1. Basic knowledge of Windows Server management
2. Knowledge of managing Windows IIS Web Server
3. Proficiency in MS SQL server with working knowledge in SQL statements
4. Proficiency in supporting hosted Dot Net Application support
5. Working knowledge of handling at least any one ticketing system
6. Incident and change management process
7. Networking concepts
Working Hours:
Canada Business Hours - 9 AM to 5 PM or 10 AM to 6 PM
Job Type: Full-time
Pay: From ₹50,000.00 per month
Benefits:
- Work from home
Shift:
- Evening shift
Work Days:
- Monday to Friday
Work Location: Remote
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