Application Support Engineer Trainee

5 days ago


Remote, India Engagekart Digital LLP Full time ₹ 5,00,000 - ₹ 10,00,000 per year

Job description

Responsibilities:

· Provide support and remediation across multiple applications.

· Provide Level 1 troubleshooting, problem resolution, business analysis.

· Provide accurate information on IT products or services.

· Record events and problems and their resolution in logs.

· Document processes and procedures to resolve issues.

· Identify and suggest possible improvements on procedures.

· Perform the work within the constraints of published Service Level Agreements (SLAs).

· Participate and collaborate in requirement analysis, Quality Assurance (QA), User Acceptance Testing (UAT), and deployments, as well as sprint planning.

Requirements:

· Basic understanding of Application Support role.

· Basic understanding of HTML, CSS, , MySQL and Javascript.

· Bachelor's Degree or higher in Computer Science or related field or equivalent work experience.

· Proactive in nature and quick learner.

Job Types: Full-time, Permanent, Fresher, Internship

Benefits:

  • Flexible schedule
  • Health insurance
  • Internet reimbursement
  • Leave encashment
  • Paid sick time
  • Paid time off
  • Work from home

Shift:

  • Day shift
  • Fixed shift
  • Rotational shift

Work Days:

  • Monday to Friday
  • Weekend availability
  • Weekend only

Work Location: Remote


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