DevOps Support Engineer

2 weeks ago

Remote, India Confidence Way Full time ₹ 6,00,000 - ₹ 12,00,000 per year

We are looking for a motivated DevOps L1 Support Engineer to join our team. This role is ideal for someone with a solid foundation in DevOps practices who is eager to provide first-line support, ensure system reliability, and work hands-on with AWS environments.

Responsibilities

  • Provide 24x7 L1 support for production and staging environments.
  • Perform DevOps activities such as system monitoring, log analysis, and incident handling.
  • Troubleshoot common issues related to applications, infrastructure, and cloud environments.
  • Monitor and manage AWS accounts, with a focus on cost tracking, cost optimization, and resource usage.
  • Ensure SLAs are met by proactively identifying and mitigating potential risks.

Requirements

  • Bachelor's degree in Computer Science, IT, or related field (preferred but not mandatory with relevant experience).
  • Hands-on experience with AWS services (EC2, S3, IAM, CloudWatch, etc.).
  • Knowledge of DevOps tools.
  • Familiarity with cost optimization strategies within AWS.
  • Strong troubleshooting and problem-solving skills.
  • Ability to work on rotational shifts (day/night, weekends, holidays).
  • Excellent communication and teamwork skills.

Job Type: Full-time

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