Guest Relationship Executive

Dhun Wellness is looking for a dynamic and customer-focused Guest Relations Executive to be the first point of contact for our clients. This role goes beyond front desk responsibilities - it combines hospitality, sales conversion, and guest experience enhancement to drive business growth.Key ResponsibilitiesWelcome guests, manage check-ins/check-outs, calls,...

Roles and ResponsibilitiesGreet guests upon arrival, welcome them to the hotel, and provide information about facilities and services.Handle guest complaints, requests, and feedback in a professional manner to ensure high levels of customer satisfaction.Manage front office operations, including check-in/check-out processes, room assignments, and...

Role DescriptionThis is a full-time on-site role for a Guest Relations Executive located in Mumbai. The Guest Relations Executive will be responsible for ensuring a warm, professional, and courteous welcome to all guests, addressing their needs and preferences to enhance their experience. The role involves managing guest inquiries, coordinating with other...

Job Title: Guest Relations Executive (GRE)- OnsiteLocation: Mumbai - Andheri / ThaneQualifications:Bachelor's degree in Hospitality, Business Administration, or a related field preferred.Experience:Minimum 4 years of experience as a Guest Relations Executive or similar customer service role. Prior experience in real estate, property management, aviation,...

Role: Guest Relations ExecutiveExperience: 1 to 3 YearsLocation: Mumbai, BKCIndustry: Sports Club, Leisure & LuxuryPackage: Up to 40,000 per MonthKey Responsibilities include:Engage with members not only in the Lobby but also across other member areas, ensuring they are attended to as per the Clubs service standards.Handle telephone calls, including...

We're looking for a dynamic and well-presented Guest Relations Executive to be the face of our organization. The ideal candidate will have prior experience in handling front office operations, managing client visits.

Role OverviewWe are looking for an experienced and dynamic Female Relationship Manager to manage member engagement, events, and client servicing for our premium club. The role requires excellent communication, hospitality orientation, and the ability to build strong relationships with high-profile members. Key ResponsibilitiesBuild and maintain strong...

Greet and welcome guests promptly with a friendly attitude.Handle guest queries, requests, and complaints efficiently.Ensure smooth check-in and check-out processes.Coordinate with internal departments to meet guest needs. .

Safety and SecurityReport work related accidents, or other injuries immediately upon occurrence to manager/supervisor.Complete appropriate safety training and certifications to perform work tasks.Policies and ProceduresProtect the privacy and security of guests and coworkers.Maintain confidentiality of proprietary materials and information.Perform other...

POSITION SUMMARY Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages....