Branch Manager

About the Role

We are seeking a highly motivated and results-driven Branch Manager to lead and oversee operations at our Fatcat Wealthy branch. This role requires strong leadership skills, the ability to manage day-to-day operations, and the drive to achieve business growth while ensuring outstanding customer satisfaction.

The successful candidate will act as the face of the branch, representing the company within the local community, building long-term client relationships, and ensuring smooth operational excellence.

Key Responsibilities

As a Branch Manager, you will be responsible for:

• Leading, guiding, and motivating a team of employees to achieve branch targets.
• Managing daily branch operations, ensuring compliance with company policies and regulatory requirements.
• Developing and maintaining strong customer relationships to support long-term growth.
• Monitoring branch performance, including sales, service, and operational efficiency.
• Preparing, analyzing, and presenting financial and operational reports to senior management.
• Implementing strategies to drive revenue, control costs, and maximize profitability.
• Training, mentoring, and supporting staff to build a high-performing team.
• Ensuring customer issues and queries are resolved quickly and effectively.
• Representing the branch in the community to promote services and build brand presence.
• Coordinating with other departments to ensure smooth service delivery.

Qualifications & Skills

To be considered for this position, you should have:

• 2–5 years of proven experience in branch management, sales management, or a similar leadership role.
• Strong leadership and team management skills with the ability to inspire and motivate others.
• Excellent communication, interpersonal, and problem-solving abilities.
• Proficiency in Hindi and Malayalam.
• Bachelor's degree in Business Administration, Finance, Management, or a related field.
• Solid understanding of financial management, branch operations, and customer service excellence.
• Ability to work under pressure and achieve performance goals.
• High attention to detail and commitment to compliance and ethical practices.

Why Join Us?

We believe our people are our greatest strength. As a Branch Manager, you will be given the platform to grow your career, showcase your leadership skills, and make a significant impact on both the branch and the wider organization.

What we offer:

• Competitive salary package with performance-based incentives.
• Professional development and training opportunities.
• A collaborative and supportive work environment.
• Opportunities for career advancement across departments and regions.
• Recognition for outstanding performance and leadership.

Career Growth Path

This role provides an excellent career trajectory for professionals looking to expand their leadership journey. Successful Branch Managers often progress to Regional Manager, Area Manager, or senior leadership roles within the organization.

Our Ideal Candidate

We are looking for someone who is not only experienced but also passionate about leadership, customer service, and growth. You should be a problem solver, a motivator, and someone who thrives in a fast-paced, target-driven environment.

If you are fluent in Hindi and Malayalam, have 2–5 years of experience, and are ready to take on a leadership challenge, we encourage you to apply.

Job Types: Full-time, Permanent

Pay: ₹25, ₹50,000.00 per month

Benefits:

• Cell phone reimbursement

Work Location: In person

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