Deputy Manager Service

14 hours ago


Thiruvananthapuram, Kerala, India Marikar Group Full time

Company Description

Marikar Group is headquartered in Trivandrum, Kerala, India. The company operates from its centrally located office. MG road , Statue,Trivandrum. Marikar Group is known for its diverse business ventures and its focus on quality and customer satisfaction. It is a prominent name in its industry, offering career opportunities in various fields to motivated professionals seeking growth.

Role Description

The
Deputy Manager Service Honda Two Wheeler
role is a full-time, on-site position based in Trivandrum. The Deputy Manager Service will oversee daily service operations, supervise service teams, ensure the timely resolution of customer issues, and maintain service quality standards. The role also involves conducting service audits, ensuring compliance with company policies, managing service workflows, and maintaining customer satisfaction.

Qualifications

  • Service Management, Team Leadership, and Operational Oversight skills
  • Customer Relationship Management and Service Quality Assurance experience
  • Problem-Solving and Decision-Making capabilities
  • Technical knowledge relevant to service operations and product troubleshooting
  • Strong written and verbal communication skills
  • Proficiency in relevant computer software and reporting tools
  • Ability to manage and motivate teams effectively
  • Bachelor's degree in Mechanical Engineering, Business Administration, or a related field
  • Experience in a service management role, preferably in a relevant industry

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