Customer Service Team Member

2 weeks ago


Mohali, Punjab, India BLD outsourcing Services Pvt Ltd Full time ₹ 6,00,000 - ₹ 12,00,000 per year

We're Hiring –We're Hiring – Team Leader | Quality Analyst | Trainer

Location: Mohali, Sector 67 – Dibon Building, 3rd Floor

We are looking for experienced and talented professionals with strong communication skills and a passion for leadership and team development to join our growing organization.

Open Positions

1 Team Leader

  • Manage and guide the team to achieve performance and quality goals.
  • Handle escalations and ensure smooth daily operations.
  • Monitor team performance and provide regular feedback.

2 Quality Analyst

  • Evaluate calls/chats to ensure process quality standards.
  • Identify improvement areas and provide constructive feedback.
  • Prepare quality reports and support training needs.

3 Trainer

  • Conduct training sessions for new and existing employees.
  • Create and maintain training materials.
  • Identify skill gaps and plan refresher sessions.

Apply Now

Call / WhatsApp:

Mail : .com

Job Types: Full-time, Fresher

Experience:

  • Leadership: 1 year (Preferred)

Language:

  • English (Required)

Work Location: In person



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