Customer Service Team Member
2 weeks ago
We're Hiring –We're Hiring – Team Leader | Quality Analyst | Trainer
Location: Mohali, Sector 67 – Dibon Building, 3rd Floor
We are looking for experienced and talented professionals with strong communication skills and a passion for leadership and team development to join our growing organization.
Open Positions
1 Team Leader
- Manage and guide the team to achieve performance and quality goals.
- Handle escalations and ensure smooth daily operations.
- Monitor team performance and provide regular feedback.
2 Quality Analyst
- Evaluate calls/chats to ensure process quality standards.
- Identify improvement areas and provide constructive feedback.
- Prepare quality reports and support training needs.
3 Trainer
- Conduct training sessions for new and existing employees.
- Create and maintain training materials.
- Identify skill gaps and plan refresher sessions.
Apply Now
Call / WhatsApp:
Mail : .com
Job Types: Full-time, Fresher
Experience:
- Leadership: 1 year (Preferred)
Language:
- English (Required)
Work Location: In person
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