Customer Support Executive

7 hours ago

Kolkata, West Bengal, India 10xgrowthaccelerator Full time ₹ 2,64,000 per year

International Process

Job Title: Customer Support Executive – International Voice

Location: Kolkata

Shifts: Evening/Night (Rotational)

Working Days: 5–6 days/week

Cab: Provided (Pickup & Drop)

Role Overview:

We are hiring experienced candidates for international voice and chat support. You'll handle customer queries, provide resolutions, and ensure a high-quality support experience.

Requirements:

  • Education: Graduation (any stream)
  • Experience: Minimum 1 year in BPO/Customer Support (International Voice Process)
  • Communication: Excellent spoken and written English

Salary:-

  • CTC - 3.4 LPA
  • In-hand - 22,000/- Month

Compensation:

  • Performance Bonus: Up to ₹2,000/month
  • Travel Allowance: ₹1,400/month
  • Cab Facility: Available for night shifts

Interview Process:

  • HR Screening (Voice, Grammar, Accent)
  • Functional Round (Mock Call/Chat)
  • AMCAT (Min. Score:62/69)
  • Final Operations Round

Job Type: Full-time

On paper, experience is mandatory

Job Types: Full-time, Permanent

Pay: ₹22, ₹26,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person

Speak with the employer

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