International cutomer support

2 weeks ago

Bengaluru, Karnataka, India Mind Click Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Company Description

MindClick is a dynamic recruitment firm committed to bridging the gap between top talent and leading organizations. With expertise in BPO, Sales, BFSI, Non-IT, IT, and blue-collar hiring, MindClick specializes in finding the right talent for businesses of all sizes. We provide end-to-end recruitment solutions, bulk hiring, talent acquisition, and staffing solutions. At MindClick, we believe in people-first hiring, ensuring both companies and job seekers find the best opportunities. Let's build careers together

Role Description

This is a full-time on-site role for an International Customer Support Representative located in Bengaluru. The International Customer Support Representative will be responsible for managing customer inquiries, providing excellent customer service, and ensuring customer satisfaction. Daily tasks include handling technical support issues, resolving customer complaints, and maintaining a high level of interpersonal communication. The role requires effective problem-solving skills and the ability to analyze and address complex issues faced by customers.

Qualifications

  • Customer Support and Customer Satisfaction skills
  • Interpersonal Skills and strong communication abilities
  • Technical Support and Analytical Skills
  • Excellent problem-solving and conflict resolution skills
  • Ability to work in a fast-paced environment and handle multiple tasks
  • Experience in the BPO or similar industry is a plus
  • Bachelor's degree in a related field is preferred

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