hr operations

8 hours ago

Pune, Maharashtra, India Randstad MENA Full time ₹ 12,00,000 - ₹ 36,00,000 per year
Job Description

Job Title: Contract HR Operations Specialist
Location: Baner
Work Mode: Hybrid (3 days from office/2 WFH)
Reporting To: Manager HRBP

Role Overview

We are seeking a skilled and experienced Contract HR Operations Specialist to support our GSC CoE HR team in managing core HR operations, contract workforce administration, and data-driven reporting. The ideal candidate will bring strong analytical capabilities, process orientation, and stakeholder management skills to ensure seamless HR service delivery and compliance.

Key Responsibilities HR Operations & Employee Lifecycle Management
  • Manage HR operations including Operation Excellence, onboarding, offboarding, employee data updates, and documentation.
  • Ensure timely processing of employee records, background verification, and compliance with internal policies and statutory requirements.
  • Maintain and update HRIS data with accurate employee data.
Ticketing & Query Resolution
  • Monitor and manage the HR ticketing system to ensure timely resolution of employee queries.
  • Escalate unresolved issues to relevant stakeholders and track closure timelines.
  • Analyze ticket trends and recommend process improvements.
Contract Resource Management
  • Administer contract employee lifecycle including onboarding, extension, exit formalities, and compliance tracking.
  • Coordinate with vendors and internal teams for contract renewals, documentation, and audit readiness.
  • Maintain a centralized tracker for contract resources and ensure alignment with workforce planning.
Data Analytics & HR Reporting
  • Collate, analyze, and interpret HR data to generate actionable insights.
  • Prepare dashboards and reports for HR metrics such as attrition, headcount, ticket resolution, and contract workforce status.
  • Support HRBP team in data-driven decision-making and strategic planning.
Monthly MIS & Stakeholder Communication
  • Prepare and share monthly MIS reports with cross-functional teams including Finance and Facilities.
  • Ensure accuracy, timeliness, and relevance of data shared.
  • Collaborate with internal teams to align reporting formats and expectations.
Educational Qualification

MBA in Human Resources from a recognized university or institution.

Experience
  • Minimum 5 years of hands-on experience in HR operations, preferably in a mid-to-large scale organization.
  • Proven experience in managing contract workforce and HR ticketing systems.
  • Exposure to HR analytics and MIS reporting is essential.
Skills & Competencies
  • Strong understanding of HR processes, policies, and compliance frameworks.
  • Proficiency in MS Excel, HRIS platforms, and data visualization tools (e.g., Power BI, Tableau).
  • Excellent communication and interpersonal skills to manage internal and external stakeholders.
  • Ability to work independently, prioritize tasks, and meet deadlines.
  • High attention to detail and process orientation.
Preferred Attributes
  • Experience working in a fast-paced, dynamic environment.
  • Ability to handle confidential information with integrity.
  • Collaborative mindset with a proactive approach to problem-solving.
Job Details
  • This job offer closes on 4 January 2026.
  • Posted on 5 November 2025.
  • Reference Number: JPC
Next Steps
  • Contact the recruiter
  • Set a job alert
  • Create an account
  • Search jobs

Randstad Professional
We bring diverse and pre-qualified professional talent and businesses together to connect the right people with the right roles. By building specialized teams, we help individuals flourish in their careers and businesses succeed.

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