Customer Care Executive

1 day ago

Lucknow, Uttar Pradesh, India Niftel Communications Full time

Job Title: Customer Support Associate

Full Time (WORK FROM OFFICE)

Location: Jopling Road, Hazratganj

Salary: 13,000 to 15,500 (in-hand, with no deductions)

Working Hours: 9 hours login + 1-hour break

6 working days/week, with 1 rotational week off

Shift Timings:

Rotational shifts (Day, Evening, Night, Midnight)

Female: Day rotational shifts

Male: Evening, Night, Midnight shifts

Key Responsibilities:

Efficiently handle and resolve customer inquiries.

Provide excellent support through both chat and voice processes.

Strong interpersonal skills with the ability to engage with customers in a friendly and effective manner.

Strong decision-making ability, especially when working under pressure.

Key Requirements:

12th Pass or higher

Minimum age: 18+

Ability to work from the office

Strong communication, decision-making, and interpersonal skills

Ability to work under pressure in a fast-paced environment

Contact:

For more details, please contact

HR Akshita

HR Aleena

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