Technical Programmer Manager

Hungry, Humble, Honest, with Heart.

The Opportunity

• Technical Program Management: Work closely with Engineering and Support leadership to drive various teams to plan, execute, and complete the delivery of features, releases, and services to market
• Strategic Operations: Define and deliver on KPIs for the organization, as well as driving strategic operational programs
• Expertise: Bringing a level of expertise in software development/QA, technical program management, product, analytics, and reporting is a requirement
• Tooling: Experience with JIRA & Confluence for tracking and communication
• Address customer escalations to Engineering
• Engage with customers and support team members when needed to solve production issues.

About the Team

At Nutanix Service Provider, we are building the next generation Service Provider platform to help managed service providers offer seamless multitenancy, ensuring that tenants have isolated environments, control over virtual networks, and the ability to scale workloads dynamically. SPs should be able to offer simpler pricing models and a streamlined infrastructure that minimizes complexity and operational overhead to their tenants. The SP platform would ensure compliance with local data residency requirements and offering secure, GDPR-compliant solutions is critical for service providers in regulated markets. Ultimately, the SP platform would be able to provide advanced offerings like Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Software as a Service (SaaS) to meet their customer needs

Your Role

• Work closely with Development, Test, Documentation and Product Management teams to deliver high-quality products in a fast-paced environment
• Ability to adapt quickly to changing situations, with a tenacious focus on delivering results Engineering at Nutanix.
  
  Your role
• Be responsible for the success of key software releases at Nutanix and be a credible and trusted leader to deliver the SW deliverables to customers with high quality
• Drive the planning and execution of new features for releases from concept to GA, leading a delivery team of Product Managers, Engineering, QE, and other functional teams to deliver throughout the release phases
• Drive and deliver critical project features which involve partnerships with multiple different teams inside and outside the organization
• Build and run with the team the release master plan (schedule, dependencies, risks, etc.), using your technical background and product knowledge to dedicatedly identify risks, issues and drive their resolution
• Be the authority on software life cycle processes and champion standard methodologies, metrics, and high-quality standards with your delivery team
• Independently and accurately report on the state of your release to executive team and be the trusted speaker on the state of release in key checkpoint reviews
• Maintain consistently high standards of communication, productivity, and teamwork
• Obtain outcomes of smooth software features delivery through influence and leadership skills

What You Will Bring

• Degree in Computer Science, Electrical Engineering, or related field
• 6+ years' experience in project/program management leading cross functional teams to deliver programs
• Practical experience in Agile methodologies and PMP certification a plus
• Strong software engineering technical background with a real passion for delivering high-performance, quality software
• Excellent oral/written communication, interpersonal, and analytical skills. Excellent organizational, prioritization, and multitasking skills.
• Extraordinary skills influencing, teaming, and delivering solutions in a highly complex and nebulous environment.
• Ability to build strong relationships across the organization
• Ability to maintain the urgency for project/program delivery
• Experience in working with cloud Technologies, CI/CD pipelines, or DevOps practices.
• Comfortable collaborating across time zones and distributed teams.

Work Arrangement

Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. For most roles, that will mean coming into an office a minimum of 3 days per week, however certain roles and/or teams may require more frequent in-office presence. Additional team-specific guidance and norms will be provided by your manager.