Programme/Project Management Expert

PMO

Senior BA

Location: Bengaluru and Chennai

About Us

"Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100 clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery.

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

MAKE AN IMPACT

Job Description

Purpose of the role We are looking for a seasoned Programme/Project Management expert in the GCFO to lead the Programme/Project Management Office (PMO) for one or more programmes/projects. This role will serve as the subject matter expert (SME) for programme/project governance, planning, risk management, and delivery assurance. The ideal candidate will collaborate closely with senior stakeholders to ensure the programme/project is efficiently structured, monitored, and executed across all workstreams.

Responsibilities*

Programme/Project Governance:

•  Develop and sustain the programme governance framework, including the reporting cadence, meeting structures, and associated artifacts.
•  Ensure compliance with the Change Delivery Standards (CDS) and promote awareness of these standards throughout the Programme.
•  Conduct regular reviews to evaluate the Programme's adherence to established standards.
•  Promote consistency across programme documentation, RAID logs, change controls, and other relevant records.
•  Ensure the accurate and consistent use of programme data within the Bank's systems (Clarity, ADO).
•  Provide support to teams within the Programme and its underlying initiatives.
•  Assist the Programme Steering Committee by preparing high-quality materials such as Terms of Reference, Progress Reports, call minutes, and other necessary documents.

Planning & Execution Support:  Support the Programme/Project Manager in developing a comprehensive Programme/Project plan, ensuring alignment with the approved business case.  Collaborate with the Programme/Project Manager to ensure that initiative plans are synchronized and integrated with the overall Programme delivery plan.  Support the Programme Manager/Project in maintaining the Programme/Project plan, including but not limited to the tracking of key milestones and timelines.

Risk & Issue Management:  Facilitate the identification and assessment of risks at the Programme level and support the development of comprehensive risk mitigation plans.  Collaborate with Programme/Project Manager to ensure that risks and issues are managed effectively and updated in Clarity.

Resource Management:  Consolidate and monitor the comprehensive resource management view of the Programme, identifying any gaps relative to forecasted requirements.  Input information related to actual and forecasted resource data into Clarity.  Work in collaboration with the Programme/Project Manager to determine the staffing needs/changes for the Programme.

Financial Oversight:  Support in the development and maintenance of Programme/project budgets and financial forecasts.  Monitor actual Programme//Project expenditures to ensure alignment with approved budgets.  Identify opportunities for cost savings and efficiency improvements across the delivery process.

Tooling & Reporting:  Deliver high-quality progress reports, dashboards, and status updates for stakeholders at all levels, ensuring clear and concise messaging.  Ensure that the approved business case and subsequent Change Requests are accurately documented in Clarity.  Collaborate with the Programme/Project Manager to keep Clarity updated with the latest Programme data, including status updates, key milestones, financials, risks, issues, dependencies, and resource forecasts.  Ensure that benefits forecasts and actuals are accurately reflected in Clarity.

Stakeholder Engagement & Communication:

•  Support the Programme/Project Manager in coordinating a comprehensive Programme-wide communication plan, encompassing stakeholder engagement, briefings, and updates.
•  Serve as a central coordination point across business units, workstreams, and external partners.
•  Support change management initiatives by aligning messaging and readiness activities.
•  Promote continuous improvement by advocating for PMO best practices, documenting lessons learned, and driving efficiency in delivery processes.
•  Support the Programme/Project Manager in coordinating Programme/Project change management training and communication strategies.

WHY JOIN CAPCO?

You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry. We offer:
• A work culture focused on innovation and creating lasting value for our clients and employees
• Ongoing learning opportunities to help you acquire new skills or deepen existing expertise
• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
• A diverse, inclusive, meritocratic culture

We offer:

• A work culture focused on innovation and creating lasting value for our clients and employees
• Ongoing learning opportunities to help you acquire new skills or deepen existing expertise
• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients