Project/Programme Manager

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Why this job matters

The Project/Programme Manager executes and coordinates a range of workstreams in the planning, execution and delivery of complex projects/ programmes through all specific phases, in alignment with BT Group strategies and external customer contractual requirements. Partners with BT Group and executive stakeholders within a single or across multiple business units.

What you'll be doing

1. Works with an integrated team in the delivery of end-to-end projects/ programmes contributing to commercial benefit, deliver on time, within budget and to agreed quality criteria from conception through to market launch and transition into operations.
2. Monitors issue escalations, project risks, dependencies and project changes, ensuring timely intervention and communication to stakeholders.
3. Consults on complex projects/ programmes using advanced technical knowledge with global impact (cross-functional) driving through execution, analysis, recommendation and implementation.
4. Contributes to the development, documentation and implementation of projects/ programmes and change initiatives in line with BT Group policies and strategies, defining and maintaining realistic project plans and monitoring project finances and progress against agreed quality and performance criteria.
5. Supports project/ programme communication with stakeholders with timely reporting on performance and where decision making is required, providing all information needed to enable well-informed decision making.
6. Defines, documents and executes smaller or less complex projects/ programmes, agreeing and reviewing project approach, engagement and communications plans, and quality and performance criteria with project partners.
7. Champions, continuously develops and shares with team knowledge on emerging trends and changes in Project/Programme Management & PMO, e.g., agile methodologies such as LEAN, Six Sigma.
8. Mentors other Project/Programme Management & PMO professionals, helping to improve the team's abilities by acting as a technical resources
9. Influences stakeholders inside and if required outside of BT Group: work collaboratively with business unit partners and corporate support teams to drive strategy execution and partner on segment or functional strategy projects.
10. Proactively identifies and manages risk through regular assessment and diligent execution of controls and mitigations, proactively raising any concerns.
11. Ensures commercial obligations, risks and interdependencies defined within external delivery contracts are applied to their projects/programmes and operates the project/programme governance to manage those elements.

The skills you'll need
Business Case Development Business Strategy Resourcing Financial Management Continuous Improvement Scheduling Project Quality Governance & Assurance Conflict Resolution Agile Methodologies Organisational Transformation Requirements Management Technical Reporting Project/Programme Management Decision Making Growth Mindset Risk Management Inclusive Leadership Problem Solving Change Management Stakeholder Management Commercial Acumen Our leadership standards

Looking in:

Leading inclusively and Safely

I inspire and build trust through self-awareness, honesty and integrity.

Owning outcomes

I take the right decisions that benefit the broader organisation.

Looking out:

Delivering for the customer

I execute brilliantly on clear priorities that add value to our customers and the wider business.

Commercially savvy

I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:

Growth mindset

I experiment and identify opportunities for growth for both myself and the organisation.

Building for the future

I build diverse future-ready teams where all individuals can be at their best.

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We've brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

We're a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it's not just the technology that matters, it's what it can do to help them build stronger, smarter, more secure businesses.

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

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